Customer Service

Yelaoshr

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Kuala Selangor, Selangor

Jadilah pemohon terawal!

Posted 2 months ago • Closing 3 Jul 2022

Jadilah pemohon terawal!

Jawatan ini telah ditutup.

Jawatan ini ditutup kerana majikan telah berhenti mengambil permohonan baru bagi jawatan ini.
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Tanggungjawab

  • Candidates with at least 1-2 years of any working experience, Customer Service/Sales experience will be an added point
  • Intensive training will be provided
  • Must be able to work on weekends
  • Can speak Mandarin, English and Bahasa Malaysia as you will need to speak with Mandarin, English and Bahasa Malaysia parties
  • Mandarin and English both fluent in Writing, listening and speaking
  • Good communication skill
  • Able to join immediately or short notice
  • Can work independently with minimum supervision
  • Excellent organization and management skills (Training will be provided)
  • Proficient in MS Office Words & Power Point, Excel
  • Able to interact and bond with children
  • Patient, meticulous, friendly, gentle, proactive and creative
  • Remote work or work in center
Responsibilities
  • Answer phone / reply message and provide accurate information support via telephone, chat and email related to the product/services
  • Any other duties as assigned by the superior/ management to you from time to time
  • The ability to function socially, interact and communicate with guests, not afraid to engage and communicate clearly and be understood
  • Possesses personality that is welcoming, polite and helpful , and willing to assist parent & student at anytime
  • Address parent & student inquiries and concerns in a timely and professional manner
  • Course customer service, to provide professional courses to explain and questions Q & A for parents
  • Ability to multi-task and to work around scheduled timelines within a dynamic and challenging environment
  • Not only working in collaboration with the Front Desk team, this role will also responsible to perform some administrative duties
Benefits
  • Salary + Bonus + Incentive
  • Hostel provided for outstation
  • Can work from home
  • Holistic talent cultivation system and environment
  • Teaching certificate and teaching permit will be provided
  • Professional training worth RM10,000 will be provided, which covers:
  • Free accommodation is provided for outstation candidates
  • EPF & SOCSO
  • 18 days of public holiday
  • 14 days of paid leave
  • 100% attendance incentive
  • Longest service incentive
  • 14 days of medical leave
  • RM600 medical allowance
  • Medical card
  • Parking coupon
  • Career promotion route that is specifically designed for you
  • Opportunity to become trainer, centre manager and strategic partner
  • Teacher -
Assistant Manager -
Centre Manager -
Strategic Partner * Motivational talk
  • Annual dinner
  • Team building camp
  • Educational workshop
  • Outdoor activities and gathering
  • Working time :
  • Full time :
  • Monday to Friday 12-8pm
  • Saturday 9am-3pm
Overhere, we don't need you to live like grass, we want you to grow like a big tree.You don't need to be like an elite. We will train you as a creative teacher so that to teach the children to be elite.You will do your best at work, we will cherish your dedication and help you to develop your strengths.Even if you are no longer an nine to fiver office worker, you still enjoy 18 days of public holiday, 14 days of annual leave and sick leave.Do not treat teachers of what we used to have in the traditional mindset. Here, you can not only get bonus, incentive, but also got to involve in enriching company activities!

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Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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