Up to RM 2,800 English BM Speaker Customer Support - Food Delivery Platform @ (Johor Bahru) ( Free Shuttle| Training Provided)

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Full Time

Iskandar Puteri, Johor

Graduan Baru
Respons Segera

Jadilah pemohon terawal!

Posted 2 months ago • Closing 2 Sep 2022

Jadilah pemohon terawal!

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Kelayakan

  • Proficient in English & Bahasa Malaysia.
  • Applicant must be willing to work on 24 hours rotational shift, 9 Hours per shift, 6 days per week (Rotational Off Day);Earliest Shift starts from 7am - 4pm, Latest 10pm - 7am ); (Schedule will be given weekly/ monthly)
  • Have no issue start working in July/Aug 2022!
  • At least a SPM qualification, preferably candidate with experience in servicing line.
  • Have no issue to be based at Nusajaya, Johor Bahru Office.

Tanggungjawab

  • Deliver personalized service via various channels (i.e. calls, emails, chat, social media) related to the customer in an effective and efficient manner.
  • Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback and identify trends for improvement actions.
  • Co-ordinate with the relevant stakeholders to investigate and respond to customers in a timely manner.
  • Be the voice of the customers. Suggest improvements and seek opportunities for innovation in customer service standards, policies, and procedures for the company or department.

Manfaat

  • Basic Salary: RM1,900 - RM 2,100 (subject to language skill)
  • Additional Allowances: KPI Allowance (Up to RM400) + Night Shift Allowance (Up to RM300) (Average take home salary RM 2,200 - RM 2,600)
  • EPF + Socso
  • Annual Leave & Medical Leave
  • Training Provided (with basic salary paid)
  • Interview Tips provided!
  • English Class is provided to employees who would like to improve their communication & business writing skills.
  • MNC Working Environment
  • Team Building + Festival Activities
  • iSTAR – System for Appraisal & Rewards - to identify employees' weakness and to develop future leaders for the company.
  • Free Shuttle Service (24 hrs available): KIP Mart Tampoi > Shell Sri Skudai > AEON Taman University > RIM A > Petronas Gelang Patah > Nusa Height > City Square > KFC Larkin Sentral

WORKING LOCATION: Nusajaya, Johor (Nearby Legoland)

WORKING HOURS: 24 Hours Rotational Shift, 9 Hours per Shift, 6 Days per weeks (Rotational Off Day)

ABOUT THE COMPANY:

  • A Multi-National World Ranked Company is looking for professional candidates to be their English Speaker Customer Service Executive to serve the customers from Singapore

Soal Jawab Jawatan

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