Hospitality Specialist ( Mid Valley 2 )
Sepenuh Masa, Separuh Masa
Mid Valley City, Kuala Lumpur
Jadilah pemohon terawal!
Jadilah pemohon terawal!
Kelayakan
-Minimum Diploma studies in any field with 1-2 years of working experience in high-end service-related industry eg. hospitality, F&B, airlines, retail sales, etc.
-Enthusiastic with a positive and patient attitude and possess a flair for customer service.
-Strong interpersonal and communication skills with ability to foster relationships with all levels of customers.
-Observant and able to evaluate environment and customers for cues.
-Pleasant demeanor, well-groomed, physically fit.
- Positive attitude, patient and proactive. Able to “think on your feet”.
- Maintains regular and consistent attendance and punctuality and available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
-Ability to work as part of a team.
-Agile and flexible to travel within Malaysia.
Tanggungjawab
Job Summary
This role contributes to company’s success by providing a legendary customer service experience, acting with a customer comes first attitude to create meaningful customer connections. Models and acts in accordance with company’s guiding principles.
Summary of Key Responsibilities
-1)Welcomes our customers in a friendly and professional manner and presents a positive first impression, synonymous with company’s brand image.
-2)Proactively engages customers through frequent and spontaneous sampling sessions to create attention for company’s products.
-3)Interacts with customers, ascertains their needs and serves customers by helping them select products and merchandize and assisting with inquiries or concerns.
-4)Supports company sales through engagement with customers, suggestive selling and sharing product knowledge.
-5)Assists store with other duties which includes, but not limited to stocking of merchandize, ensuring tidy arrangement of tables and chairs, general cleanliness of the store, etc.
-6)Offers recommendations to continuously improve customer experience.
-7)Supports the implementation of company’s programs or initiatives.
-7)Follows company’s operational policies and procedures and reports essential information to superior.
Manfaat
Soal Jawab Jawatan
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