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Ksf Development (Customer Service Representative)
RM2,000 - RM2,500 Per Month
Sepenuh Masa
Muar, Johor
Graduan Baru
Respons Segera
Jadilah pemohon terawal!
Posted a month ago • Closing 22 Feb 2023
Jadilah pemohon terawal!
Kelayakan
0-30
- Possess at least Diploma / Degree in related course
- Have 1 OR 2 years of experience in related field is an added advantage
- Fresh graduate are welcome to apply
- Friendly, chatty, calm and have strong communication skill
- Able to work in a team and under minimum supervision
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Tanggungjawab
- A Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Provide accurate, valid and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Manfaat
- EPF
- SOCSO + EIS
- Daily meal
- Monthly groceries
- Monthly employee dinner
Manfaat tambahan
- Staff Meal
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
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