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IT Technician/resident Engineer-(seremban)
Undisclosed
Full time
Petaling Jaya, Selangor
Jadilah pemohon terawal!
Jadilah pemohon terawal!
Tanggungjawab
Job Scope:
· Speaking to customers to quickly get to the root of their problem.
· Providing timely and accurate customer feedback.
· Talking customers through a series of actions to resolve a problem.
· Following up with clients to ensure the problem is resolved.
· Troubleshooting technical issues.
· Supporting the roll-out of new applications.
· Providing support in the form of procedural/project documentation.
· Managing multiple cases at one time.
· Testing and evaluating new technologies.
· Installing and configuring hardware and software.
· Resolving network issues.
Job Requirements:
· Certificate/Diploma in computer science/information technology or related field.
· Minimum 2-3 year of experience.
· Certification in Microsoft, Linux, or Cisco is advantageous.
· Prior experience in tech support, desktop support, or a similar role.
· Proficiency in Windows/Linux/Mac OS.
· Experience with remote desktop applications and help desk software.
· Attention to detail and good problem-solving skills.
· Excellent interpersonal skills.
· Good written and verbal communication.
· Speaking to customers to quickly get to the root of their problem.
· Providing timely and accurate customer feedback.
· Talking customers through a series of actions to resolve a problem.
· Following up with clients to ensure the problem is resolved.
· Troubleshooting technical issues.
· Supporting the roll-out of new applications.
· Providing support in the form of procedural/project documentation.
· Managing multiple cases at one time.
· Testing and evaluating new technologies.
· Installing and configuring hardware and software.
· Resolving network issues.
Job Requirements:
· Certificate/Diploma in computer science/information technology or related field.
· Minimum 2-3 year of experience.
· Certification in Microsoft, Linux, or Cisco is advantageous.
· Prior experience in tech support, desktop support, or a similar role.
· Proficiency in Windows/Linux/Mac OS.
· Experience with remote desktop applications and help desk software.
· Attention to detail and good problem-solving skills.
· Excellent interpersonal skills.
· Good written and verbal communication.
Manfaat
- EPF
- SOCSO
- Annual Leave
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
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