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Khidmat Pelanggan
RM3,500 - RM4,500 Per Month
Sepenuh Masa
KL City, Kuala Lumpur
Graduan Baru
Jadilah pemohon terawal!
Posted 17 days ago • Closing 24 May 2023
Jadilah pemohon terawal!
Kelayakan
- Diploma + Min 1 years of customer service experience
- Degree (fresh) welcome to apply
- Good communication skills in English & Mandarin
- Location: KL Sentral
- Working days : Monday - Sunday (5 days work)
- Working Hour: 24/7 (Each Shift 9 hours)
Tanggungjawab
- Provide customer service based live chat & email support to customers (Phone call is secondary)
- Activate and engage with client/customer and provide accurate information
- Record and update customers’ cases into the system and trackers following appropriate processes
- Provide accurate and understandable information to all customers and support partners
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
- Ensure all follow ups are done in a timely manner
Manfaat
- Basic up to RM4000 + Fixed Allowance RM500 + KPI
Manfaat tambahan
- Annual Leave
- EPF / SOCSO / PCB
- Training Provided
- Overtime Pay
- Allowance Provided
- 5 Working Days
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
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