- Kuala Lumpur Federal Territory Malaysia
Kerja Sepenuh Masa, Omnissa Workspace ONE L3 Support Engineer di Mogi I/O : OTT/Podcast/Short Video Apps For You Federal Territory - Maukerja
Omnissa Workspace ONE L3 Support Engineer
Mogi I/O : OTT/Podcast/Short Video Apps For You
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
About The Client
- We are hiring on behalf of a global digital workspace solutions provider specializing in VDI and DaaS across multi-cloud environments.
- The Resident Engineer Workspace ONE will provide Level 3 technical support, administration, and operational management of Omnissa Workspace ONE, ensuring platform stability, security, and efficient endpoint management across the enterprise environment.
- Provide Level 3 support for Omnissa Workspace ONE (UEM, Access).
- Manage device enrollment, application deployment, user access, and security policies.
- Monitor system health and perform preventive maintenance.
- Troubleshoot incidents and perform root cause analysis.
- Support upgrades, patching, backup, and recovery activities.
- Coordinate with vendor support for complex issues.
- Maintain technical documentation, SOPs, and activity logs.
- Provide knowledge transfer and technical guidance to client teams.
- Hands-on experience with Workspace ONE UEM administration.
- Endpoint management for Windows, macOS, iOS, and Android.
- Identity integrations: Active Directory, Azure AD, LDAP, SSO.
- Knowledge of device compliance, certificates, and security policies.
- Understanding of networking concepts (VPN, proxy, endpoint connectivity).
Peringatan Penting
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