We are seeking an Onsite System Engineer to join our team.
Job Descriptions:
- Perform preventive and corrective maintenance on front end equipment islandwide. Front-end equipment refers to vehicle on-board equipment and site equipment.
- Perform 1st level of support to meet project service level agreement (Response Time at 90min and Turnaround Time < 20 hrs).
- Perform routine system patches on the front-end equipment.
- Perform installation of new vehicle on-board equipment and site equipment.
- Preparation of equipment for installation and perform set-to-work tasks.
- Work closely with the helpdesk agent and backend team to resolve issues.
- Attend to customer work request.
- Need to work-at-height to replace equipment. Some of the on-boardequipment is mounted at the vehicle roof top. Work-at-height course is
provided.
Job Requirements:
- Minimum ITE / Diploma in Mechatronics/Electrical/Electronics/IT or equivalent
- Good knowledge of PC hardware and operation system
- Some working experiences are preferred
- Good interpersonal and communication skills
- Ability to work well in a team, as well as able to work independently
- Ability to prioritize and manage workload
- Required rotating schedule for work on night standby and weekend standby
- Required to work shift if necessary
Special Knowledge or Skills:
- Common PC hardware troubleshooting and Operation System working knowledge
- Basic Electrical Knowledge (is an advantage)