Sepenuh Masa Executive Assistant, Group Medical Records Office Jobs, in National University Hospital - Maukerja

• Job Purpose
  
  
  

Medical Reports

Administrative Assistant / Senior Administrative Assistant/ Executive Assistant/ Senior Executive

Assistant will provide operational support in implementing work processes in Medical Records

Office. The Staff is expected to work independently as well as a team member to fulfil the

required tasks within the given time frame.

• Duties and Responsibilities
  
  
  

2.1 Primary Responsibilities and Duties – Medical Reports (80%)

2.1.1 Provide operational support in the assigned MRO function

2.1.1.1 Ensure all medical records are managed under strictest

confidentiality and security.

2.1.1.2 The Staff is expected to be proficient in the use of electronic systems

and Microsoft Office programmes (e.g. Excel, Word) to support daily

operational functions of MRO.

2.1.1.3 The Staff is expected to assist and provide advice to both internal and

external parties with regards to medical records related processes.

2.1.1.4 Register and process medical report requests, including cashier

function for medical report payment.

2.1.1.5 Register and process medical report requests, including cashier

function for medical report payment.

2.1.1.6 Follow-up with doctors on incomplete medical report requests.

2.1.1.7 Execute administrative duties pertaining to all medical report

requests

2.1.1.8 Manage and resolve urgent and/or difficult cases to ensure that

medical reports reach requestor within the stipulated timeline

2.1.1.9 Retrieve medical records to facilitate report writing and/or records

duplication requests from law firms and government agencies

2.1.2 Assist in data collection

2.1.2.1 The Staff is expected to assist the supervisor in compiling the daily

volume of the given job task accurately and in a timely manner

2.1.3 Active participation in improvement projects

Job Title(s)

Administrative Assistant /

Senior Administrative Assistant

Executive Assistant/ Senior

Executive Assistant

Job Grade(s)

JG05 - JG06

JG07 - JG08

Department

Group Medical Records

Office

Approved by HOD

Head, Group

Medical Records

Office

Report To

Manager / Snr

Manager

Last Updated

JHS-SVO-MRO-JD-003

2.1.3.1 The Staff is expected to participate actively in improvement projects by

providing solutions and to put in effort as required by the supervisor to

implement the improvements.

2.2 Secondary Responsibilities and Duties (20%)

2.2.1 Handle any ad-hoc tasks assigned by Executive/Manager.

2.2.2 Plan and manage job/task assignment

2.2.3 Conduct quality check on medical report before release

2.2.4 Assist in the preparation of statistics such as monthly performance report

• Job Specification
  
  
  

 Minimum Diploma for Executive Assistant / Senior Executive Assistant.

 Good knowledge on use of PC software and application.

 Proficient in the use of Microsoft Office like Excel and Word to assist in the management of

the department’s data.

 Minimum 4 years’ experience in healthcare or service industry.

 Experience in hospital operations will be advantageous.

 Able to work in fast-paced environment.

 Good communication, interpersonal skills.

 Service oriented and customer focused.

 Excellent communication and interpersonal skills.

 Positive working attitude, team player and willing to learn.