Kerja Sepenuh Masa, Onsite Service Technician di PRISM+ - Maukerja

We are seeking a experience onsite technician to join our team. As a onsite Technician, you will be responsible for installing, repairing, and troubleshooting our products to ensure optimal performance and functionality. You will have chance to work on a variety of Prism products. The ideal candidate has a strong technical background, excellent problem-solving skills, and a commitment to providing high-quality service to our customers.

Responsibilities{{:}}

• Provide onsite technical support and assistance to customer in resolving hardware and software issue
• Diagnose and troubleshoot technical issues, including mechanical, electrical, and software related problems
• Repair or replace faulty components at customer side
• Maintain detailed of service records, repairs and equipment inventory

• Follow safety protocols and guidelines to ensure a safe working environment
• Provide excellent customer service by addressing client inquiries and resolving issues promptly
• Collaborate with team members and contractors to complete projects and assignments
• Any other ad-hoc duties as assigned by superior/or manager

• Min O-Level or equivalent. Relevant certifications or vocational training is a plus
• Min 2 years' experience as a Refrigerator/ Ceiling Fans/ Television/ Monitor onsite Technician or similar role
• Familiarity with electrical/android systems and troubleshooting techniques
• Ability to read and interpret technical manuals and diagrams
• Excellent problem-solving and analytical skills
• Detail-oriented with a strong commitment to quality and safety
• Excellent communication and customer service skills
• Ability to work independently and under pressure
• Valid Class 3/3A driver's license or equivalent SG driving license

• Annual Increment
• Performance Bonus