- Upper Bukit Timah Road Singapore Southwest (Singapore) Singapore
Kerja Sepenuh Masa IT Service Desk Engineer, Gaji tinggi SGD 2,550 di ALPHAEUS PTE. LTD. Southwest (Singapore) - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Contract Period: 1 year under Alphaeus, renewable subject to performance
Location: Depot road
Working hours: 5.5 working days, 8.5 hours between 7.30am - 7.30pm / 9am - 9pm, overall 44 hours. Will have OT if exceed.
Salary: Up to $2,550
Responsibilities:
To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
Be available to take calls.
Prompt response to queries via voicemail / email / fax.
Accurate assessment/ resolution of problems.
Provide first level support to troubleshoot and solve technical problems.
Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
Coordination for employee user account administration, activation, changes, and terminations.
Receive and answer all users' IT service request calls.
Requirements:
Candidate must possess at least Nitec/Higher Nitec in any field
IT Savy, good understanding of Windows, Email system, Network Connectivity and basic L1 troubleshooting.
Possesses good communication skills
Able to perform in stressful environment
EA: PrimeStaff Management Services Pte Ltd | 95C5411
EAP: Sankari | R24120729
Location: Depot road
Working hours: 5.5 working days, 8.5 hours between 7.30am - 7.30pm / 9am - 9pm, overall 44 hours. Will have OT if exceed.
Salary: Up to $2,550
Responsibilities:
To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
Be available to take calls.
Prompt response to queries via voicemail / email / fax.
Accurate assessment/ resolution of problems.
Provide first level support to troubleshoot and solve technical problems.
Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
Coordination for employee user account administration, activation, changes, and terminations.
Receive and answer all users' IT service request calls.
Requirements:
Candidate must possess at least Nitec/Higher Nitec in any field
IT Savy, good understanding of Windows, Email system, Network Connectivity and basic L1 troubleshooting.
Possesses good communication skills
Able to perform in stressful environment
EA: PrimeStaff Management Services Pte Ltd | 95C5411
EAP: Sankari | R24120729
Peringatan Penting
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