Kerja Sepenuh Masa, Account Manager (Digital Growth - Client Strategy) di Adxodus Federal Territory - Maukerja

Company Description

Adxodus is a digital growth company made up of data-driven marketers, strategists, and passionate people who care about helping businesses grow. We work closely with businesses to understand their challenges and what it takes to stay visible and competitive. 

We support both local and international businesses across different industries and markets. With teams based in Malaysia and Thailand, we deliver fast, cost-effective digital solutions, tailored through hyper localised execution for each market we work in. 

Through years of hands-on work, one challenge stood out clearly. Many businesses struggle with visibility. Getting found online often feels complex, time-consuming, and costly, even when customers are actively searching. 

That’s where our solutions come in. Adxodus is the team behind AdxEasy, our SEO-powered business listing platform, alongside digital marketing services that support growth locally and internationally. Our focus remains the same. Helping businesses get seen, grow with confidence, and move forward with clarity. 

About the Role

We are a performance driven digital agency seeking an Account Manager who owns client growth, not just account servicing.

This role is responsible for retaining, expanding, and strategically growing client accounts through a full-funnel understanding of digital marketing. You will be acting as the bridge between client goals and internal execution, ensuring every project ties back to measurable business outcomes.

This is not a cold sales role, but you are expected to identify growth opportunities within accounts and convert them into revenue.

Core Responsibility

Client Ownership & Growth (Primary Focus)

• Own a portfolio of client accounts and be accountable for retention and revenue growth
• Build deep understanding of client business, audience, and funnel gaps
• Proactively identify upsell / cross-sell opportunities based on data & performance
• Translate marketing performance into business insights clients can act on
• Drive quarterly growth plans for each account 

Strategy & Consultation (Full Funnel Thinking)

• Recommend solutions across the full funnel:
• Guide clients on budget allocation, channel mix, and scaling strategies
• Lead campaign reviews with a focus on ROI, not just reporting
• Challenge clients when needed, not just take instructions 

Project & Execution Alignment

• Work closely with internal teams (performance, creative, content, tech)
• Ensure campaigns are delivered on time, on brief, and on strategy
• Translate client needs into clear internal direction
• Anticipate risks and solve issues before escalation

Light Business Development (Within Scope)

• Expand existing accounts through structured opportunities
• Support inbound leads or warm opportunities when needed
• Prepare proposals and pitch strategic solutions (not hard selling)
• Focus on account expansion & conversion of warm opportunities

Performance Tracking & Accountability

• Track account health: retention, revenue growth, campaign performance
• Maintain CRM hygiene and pipeline visibility
• Be accountable to account-level KPIs, not just activities

Ideal Candidate Profile

• 2–4 years in digital agency / account management / growth roles
• Strong communication, presentation, and negotiation skills
• Strong understanding of digital marketing services (social, paid media, SEO, websites, etc.)
• Able to connect marketing metrics → business outcomes
• Confident in client-facing situations (can challenge, not just agree)
• Structured thinker- able to manage multiple accounts without chaos

Bonus if you have:

• Agency background
• Experience with CRM or sales pipelines
• Experience in strategy or growth planning

Salary & Benefits

• Competitive base salary + commission / performance incentives
• Career progression to Senior Account Manager / Business Development Lead
• Exposure to international markets & multi-industry clients
• Fast-paced, collaborative agency environment

Why Join Us?

• Real involvement in strategy, not just execution
• Opportunity to grow your income through sales performance
• Exposure to SEA Markets
• Learn across multiple digital channels
• Young, supportive, and results-driven team