Kerja Sepenuh Masa, Export Operations Coordinator di PDI World General Trading Group Federal Territory - Maukerja

Company Description

PDI World, or Paper Distribution International, is a globally recognized pulp and paper trading company with over 30 years of experience. Established in 1994 in Dubai, PDI has since expanded its presence with offices in Kuala Lumpur, Labuan, Singapore, and Vienna. The company collaborates closely with paper mills and clients worldwide, offering services beyond trading, including financing solutions for improved cash flow and logistics services for timely delivery. As an FSC-certified organization, PDI is committed to delivering exceptional value to its partners in the paper industry, ensuring their ability to focus on their customers.

PDI World is seeking a detail-oriented and proactive Import / Export Coordinator with strong expertise in trade finance, Letters of Credit (LC), and international banking documentation to manage global shipment operations, payment processes, and export execution across multiple markets. This role requires close coordination with customers, suppliers, freight forwarders, shipping lines, warehouses, banks, and internal teams to ensure smooth operational execution from order confirmation through final delivery and payment realization.

Key Responsibilities:

- Handle trade finance and payment processes including Letters of Credit (LC), Telegraphic Transfers (TT), and Open Account transactions.

- Review LC terms and conditions, coordinate document negotiation with banks, resolve discrepancies, and support payment collection and realization processes.

- Ensure compliance with international trade regulations, customer specifications, customs requirements, and banking documentation standards.

- Coordinate end-to-end import and export shipment operations under Incoterms such as FOB, CFR, CIF, EXW, and FCA.

- Manage vessel bookings, shipment schedules, cargo readiness, freight coordination, shipment tracking, and operational issue resolution.

- Prepare and process export documentation including Commercial Invoices, Packing Lists, Bills of Lading, Shipping Instructions, Certificates of Origin, and related shipping documents.

- Maintain accurate shipment records, operational data, and documentation within ERP systems such as ZOHO CRM throughout the Order-to-Cash cycle.

- Act as the primary operational liaison between sales teams, customers, suppliers, shipping lines, freight forwarders, port agents, warehouses, banks, and finance teams.

- Provide timely shipment updates, documentation support, and high-level customer service to international clients across multiple regions.

- Support internal process improvements to enhance operational efficiency, shipment accuracy, compliance standards, and customer satisfaction.

Qualifications:

- Bachelor’s degree in Business, Logistics, Supply Chain, International Trade, or related field.

- Strong communication, coordination, and organizational skills.

- Knowledge of export/import procedures, ocean freight operations, shipping documentation, and international trade processes.

- Familiarity with Letters of Credit (LC), trade finance instruments, Incoterms, and customs procedures is an advantage.

- Ability to manage multiple shipments and deadlines in a fast-paced trading environment.

- Fresh graduates are encouraged to apply; prior experience in trading, logistics, shipping, export operations, or trade finance is a plus.