Kerja Sepenuh Masa, Customer Engineer di Samsung Electronics Singapore - Maukerja

About the Company

Samsung Electronics Device Solutions is a global player in the Semiconductor Foundry Industry. Please visit our official website for a more comprehensive overview of our business.

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About the Role

Our Singapore office is seeking a talented and motivated professional to join our ranks. Successful candidates will be a key member of the ASEAN Sales & Technical team that will support all foundry customer’s development programs. Incumbent will be the primary technical member that interface with the designated customers and all other internal functional teams. We sincerely look forward and welcome all candidates with a passion in Semiconductor Foundry business and right experience to join the Singapore Team!

Responsibilities

• Responsible for Customer technical profile management
• Establish technical credibility, building trust and strong relationships with the customer
• Ensure our customer successfully evaluates, adopts and designs products with Samsung foundry process technology
• Foster deep understanding of customer's specific technical requirements for each engagement opportunity
• Co-work with HQ and relevant teams to delivery customer needs and the action plans to achieve goals
• Manage customer technical deliverables from initial evaluation to mass production
• Drive decisions with appropriate stakeholders, anticipating and eliminating technical roadblocks and resolve customer issues
• Present technical status to both internal and external senior management stakeholders
• Support customer design in activities (tape out, technical advice, coordination of internal/external resources)
• Project management (schedule & requirements)
• Market-sensing activities for foundry related technology and updates
• Suggest improvements for strengthening market positioning through technical support perspective
• Support new business development team where technical advice is needed
• Prepare Weekly Reports, especially on-going customer projects
• Ad-hoc projects and reports as required

Qualifications

• Degree in Microelectronics, Electronics Engineering or equivalent.
• Recent experience in Semiconductor process, product or device engineering preferred (especially with major semiconductor foundry or device manufacturer companies preferred)
• Proficient MS office
• Min 5 years of foundry process/customer engineering related knowledge (broad based and specific process nodes are welcome)
• Experience to handle tape out
• Experience to handle advanced packaging is a bonus.

Required Skills

• Ability to sense foundry technologies, also in customers’ technical capabilities
• Basic knowledge of all foundry processes, to be able to understand customer technical needs and deliver key voice of customers to internal stakeholders
• Good understanding of foundry eco-system players
• Good communication skills & stakeholders management