Kerja Sepenuh Masa Customer Service Executive, Gaji tinggi MYR 2,700 di Red Contact Melaka - Maukerja

Job description:

• Customer Service Executive

Key Responsibilities:

• Manage incoming calls and provide assistance to customers regarding the company’s products and services.
• Deliver precise, clear, and easily understandable information to customers and business partners.
• Resolve customer concerns and complaints effectively, or escalate them to the relevant department when required.
• Conduct timely follow-ups to ensure all customer matters are properly addressed.
• Maintain a high standard of professionalism and ensure a positive customer experience at all times.

Qualifications & Requirements:

• Minimum of 1 year of experience in a customer service or related role.
• Individuals who are retrenched, currently unemployed, or recent graduates are welcome to apply.
• Comprehensive on-the-job training will be provided.
• 12-month contract position with potential for permanent placement upon successful performance.

Compensation & Benefits:

• Salary increment upon confirmation.
• KPI allowance of up to RM300.00 upon confirmation.
• Entitlement to annual and statutory leave.
• No midnight or overnight shifts.
• Medical coverage available, including during the probation period.
• Dental and optical benefits included.
• Monthly employee engagement activities (indoor/outdoor events and complimentary staff meals).
• Annual company trip.
• Opportunities for professional growth and career advancement.

Workplace Address:
No. 17-2, Jalan KSB 11, Taman Kota Syahbandar, 75200 Melaka

Job Types: Full-time, Contract, Fresh graduate

Contract length: 12 months

Benefits:

• Opportunities for promotion
• Professional development

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Pay: RM2,400.00 - RM2,700.00 per month

Benefits:

• Dental insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Application Question(s):

• Age

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person