Kerja Sepenuh Masa Retail Supervisor (R-F Mall - Original Classic), Gaji tinggi MYR 2,300 di 3e Worldwide Johor - Maukerja

Job description:

• Train new employees on company policies, product knowledge, and customer service expectations.
• Manage staff break schedules to ensure adequate coverage during peak hours.
• Monitor attendance and timekeeping, addressing any issues promptly.
• Coordinate staff rotations and break arrangements to optimize productivity.
• Maintain open and consistent communication between staff and management.
• Implement and reinforce customer service standards across the team.
• Handle escalated customer issues and ensure prompt, effective resolutions.
• Ensure all customer complaints and feedback are properly addressed.
• Communicate promotions, product updates, and operational changes to the team.
• Ensure promotional materials and banners are accurate, updated, and displayed correctly.
• Order products, track deliveries, and consistently replenish shelves.
• Maintain proper stock levels on the sales floor.
• Conduct regular stock checks and assist with inventory reconciliation.
• Ensure all product displays are neat, well-organized, and visually appealing.
• Arrange products logically by category, size, and colour; place high-demand items prominently; and maintain balanced distribution to prevent overcrowded or empty shelves.
• Ensure the checkout process is efficient and organized, and verify that the POS system is functioning properly.
• Work towards achieving sales targets for the current period.
• Ensure compliance with all company policies, SOPs, and operational guidelines.
• Ensure fitting rooms are clean, tidy, and well-organized.
• Ensure mirrors, lighting, and other fixtures are in good working condition.
• Maintain a clean, safe, and well-maintained outlet at all times.

Job Type: Full-time

Pay: RM2,000.00 - RM2,300.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion

Application Question(s):

• What's your expected salary?

Experience:

• Sales: 1 year (Preferred)

Work Location: In person