Work Location: Bukit Bintang
Employment Type: Contractual
Roles and Responsibilities
- Perform daily monitoring and health checks of Nutanix clusters, nodes, and virtualized environments.
- Provide L2/L3 support for incidents, service requests, and problem management.
- Troubleshoot and resolve issues related to Nutanix AHV, storage, networking, and virtualization.
- Execute routine maintenance activities including patching, upgrades, and firmware updates.
- Manage and maintain virtual machines (VM provisioning, migration, snapshot, backup, restore).
- Monitor system performance and recommend improvements to optimize resource utilization.
- Ensure backup and disaster recovery processes are functioning effectively.
- Work closely with vendors/principals for escalation and issue resolution.
- Maintain accurate documentation of configurations, processes, and incident reports.
- Support capacity planning and ensure infrastructure scalability.
- Participate in on-call support and respond to critical incidents as required.
Requirements
- Diploma/Degree in IT, Computer Science, or related field.
- Must have Nutanix Certified Professional (NCP-MCI) or equivalent.
- VMware / Microsoft certifications (added advantage).
- 2–5 years of experience in infrastructure support, preferably with Nutanix environment.
- Hands-on experience with Nutanix AHV, AOS, Prism (Element/Central).
- Strong knowledge of virtualization technologies and HCI architecture.
- Familiarity with backup solutions, disaster recovery, and system monitoring tools.
- Basic knowledge of networking (TCP/IP, VLAN, DNS) and storage concepts.
- Experience with Windows/Linux server administration is an added advantage.
- Good troubleshooting and analytical skills.
- Ability to work independently and in a team environment.