Sepenuh Masa Enterprise Operations System Operator Jobs, in SCIENTE Kuala Lumpur - Maukerja

Job Summary

• Responsible for supporting and monitoring cloud and production operations, including batch processing, backup management, and incident resolution in a 24/7 shift environment; The role also supports IT projects, system operations, and compliance with IT security and operational standards.

Mandatory Skill-set

• Minimum 4 years of experience in IT Operations / Cloud Operations;
• Hands-on experience in AS/400, Control-M, AWS Cloud, and Microsoft Azure;
• Experience in batch processing, system monitoring, and backup management;
• Knowledge of IT operational procedures, incident handling, and production support;
• Able to work 24/7 rotational 12-hour shift schedules, including weekends and public holidays;
• Good communication and interpersonal skills;
• Diploma or Degree in Computer Science or related discipline.

Desired Skill-set

• ITIL V3 Foundation certification;
• Experience supporting Life Asia systems and media management;
• Knowledge of IT Risk & Security compliance practices;
• Familiarity with cloud infrastructure operations and monitoring tools;
• Japanese language proficiency is an added advantage;
• Experience coordinating with vendors and project teams.

Responsibilities

• Monitor and operate cloud and production environments in compliance with SOPs and policies;
• Handle overnight/weekend batch processing and resolve operational issues;
• Perform backup management, daily health checks, and system monitoring activities;
• Support ad-hoc operational requests and incident management activities;
• Assess operational risks and impacts related to infrastructure or system changes;
• Coordinate and support IT project implementation and production activities;
• Ensure timely communication and escalation during incidents;
• Support AWS Cloud, Control-M, Media Management, and Life Asia systems;
• Maintain SLA compliance and adhere to IT Risk & Security policies;
• Manage shift operations, productivity, and task allocation during assigned shifts.

Should you be interested in this career opportunity, please send in your updated resume to ************* at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (*************).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

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