- 601 MACPHERSON ROAD Central Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Key Responsibilities:
Deploy and configure multifunction printers (MFPs) and print servers.
Implement and support print management, document capturing, and document
management systems across on-prem, cloud, and hybrid setups.
Integrate MFPs &/or solutions with customer IT environments: Windows Server/Client
OS, macOS, ARM, Android, IOS, Active Directory, DNS/DHCP, VLANs, network
segmentation, firewall coordination, Microsoft Entra ID, Microsoft Azure, Microsoft 365,
Google Workspace, SharePoint Online, OneDrive, Google Drive.
Configure scanning workflows, OCR, SMB/FTP, and cloud routing.
Provide Helpdesk support and manage escalations.
Troubleshoot printing, network, identity, and workflow issues.
Provide internal staff training & support.
Support pre-sales activities, project management and assist with technical proposals.
Produce technical documentation and SOPs.
Certifications
CompTIA Security+ or Network+
Cisco Certified Support Technician (CCST)
Cisco Certified Network Associate (CCNA)
Microsoft Certified: Windows Server Hybrid Administrator
Microsoft Certified: Azure Administrator Associate
Requirements:
Diploma/Degree in IT, Networking, or Computer Engineering.
Strong knowledge of TCP/IP, VLANs, switching, routing, and firewalls.
Experience with Operating Systems, Active Directory, Entra ID, Cloud Applications
Services (M365 & Google Workspace)
Familiarity with print/scan environments, capture solutions, or DMS is an advantage.
Strong troubleshooting and communication skills.
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