Kerja Sepenuh Masa, Administrative Officer (Food and Beverage) (Grade N9) di International Islamic University Malaysia (IIUM) Selangor - Maukerja

• All candidates must have obtained: 

• Credits (at least C) in Bahasa Malaysia and English (including oral examination) in Sijil Pelajaran Malaysia (SPM) level or equivalent qualification recognised by the Government; and

• At least Band 3 in Malaysian University English Test (MUET).

• Bachelor Degree in Hospitality Management or Hotel Management or any related field related to Food and Beverages, recognised by the Government.

• Able to converse and write in English and Bahasa Melayu.

• Have basic knowledge of Microsoft Office (Ms Excel, Powerpoint)

• Have basic knowledge of virtual learning platform (Google, Zoom, YouTube)

• Charismatic, pleasant personality and possess good leadership and interpersonal skills.

• Adaptive, Innovative, Independent and with good problem-solving skills. 

• Able to work in a team, flexible and committed and dedicated to work.

• Possess high degree of integrity

• Advantage for those have at least 2 years working experience in food and beverage operations/any related field.

• At least a Credit (Grade C) in Bahasa Malaysia and English at SPM level.

The Administrative Officer (Food and Beverage) Grade N9 bridges the gap between daily hospitality floor operations and institutional corporate administration. This role is responsible for overseeing procurement, ensuring strict regulatory compliance (including Halal and food safety standards), managing inventory, and coordinating banquet logistics. The objective is to maintain exceptional service and culinary quality while enforcing administrative and financial controls to maximize operational efficiency and guest satisfaction.

1. Procurement & Inventory Control (35%)

• Source, evaluate, and negotiate with food, beverage, and operating equipment vendors to secure competitive pricing and reliable supply lines.

• Manage and audit inventory systems using First-In, First-Out (FIFO) methodologies to minimize ingredient wastage, control stock shrinkage, and optimize shelf-life.

• Monitor and calculate daily/weekly food cost percentages, cross-referencing recipe costing against portion sizes to maintain target profit margins without compromising quality.

• Operate and maintain backend Point of Sale (POS) and inventory tracking software to process vendor invoices, track consumption patterns, and compile inventory assets.

2. Regulatory Compliance & Food Safety (25%)

• Administer and enforce all kitchen and storage protocols required to strictly maintain JAKIM Halal certification.

• Oversee and audit Hazard Analysis Critical Control Point (HACCP), Ministry of Health (KKM), and local municipal health guidelines across all food handling zones.

• Coordinate regular medical screenings, typhoid vaccinations, and mandatory food handler training certifications for all kitchen and service personnel.

• Manage the timely preparation, submission, and renewal of business licenses, premise permits, and operational certifications.

3. Banquet, Event & VIP Logistics (20%)

• Plan, organize, and oversee the logistical execution of high-profile banquets, catering events, and corporate or university functions.

• Design functional floor plans, buffet setups, and seating arrangements tailored to institutional VIP protocols and guest counts.

• Synchronize front-of-house (service) and back-of-house (kitchen) timelines during live events to ensure seamless, well-paced course delivery.

4. Workforce Administration & Shift Coordination (20%)

• Structure and publish weekly and event-specific staff rosters, balancing labor costs against anticipated peak dining hours or banquet bookings.

• Onboard, brief, and supervise part-time banquet servers, casual laborers, and hospitality student interns, ensuring they meet the establishment's grooming and service benchmarks.

• Draft, update, and implement standard operating procedures (SOPs) for front-of-house operations, including greeting etiquette, order taking, service flow, and closing side-duties.

• Compile daily sales registers, reconcile cash floats, and prepare data-driven operational reports for management review.

• Casual attire
• Hot desk environment
• Nearby LRT (KLCC), MRT (Conlay & Bukit Bintang) & Monorail (Raja Chulan)
• Statutory deductions
• Commission incentives
• Annual leave
• Dental allowance
• Optical allowance
• Panel clinic
• Life insurance
• Attendance bonus
• Learning incentive
• Medical Benefits
• EPF SOCSO