- Islandwide (Singapore) Singapore

Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Claims Assessment & Disbursement Management
Manage the end-to-end processing of grant claims, including verification of deliverables, milestones and supporting documentation, prior to approval for disbursement.
Assess claims against approved applications, acceptance conditions and programme funding rules, ensuring strict alignment with WSG funding agreement requirements.
Ensure all claims submitted for payment are accurate, complete and supported by verifiable evidence, in accordance with approved claim parameters.
Review and endorse claims for disbursement in line with delegated authority limits, internal controls and governance protocols.
Governance, Compliance & Audit Control
Enforce back-end governance and financial controls to ensure that disbursements are made only for eligible, approved and completed deliverables.
Maintain proper audit trails, claims documentation and system records for all claims validation and disbursement decisions.
Apply and uphold segregation of duties between claims validation, approval and payment processing.
Support internal audits, WSG audits and compliance reviews by providing timely documentation, clarification and justification for claims-stage decisions.
Track, surface and follow through on audit findings, exceptions and control gaps, working with relevant teams to implement corrective actions.
Stakeholder Advisory & Claims Enablement
Serve as the primary point of contact for claims-stage enquiries, providing clear, accurate and policy-aligned guidance on claims requirements, documentation standards and disbursement conditions.
Work closely with engagement, partnership and programme teams to ensure that claims submissions are aligned with the enterprise’s approved programme pathways across relevant WDD levers.
Support a coherent enterprise workforce transformation solution journey by ensuring that claims processing reflects approved applications and acceptance conditions, without extending beyond authorised scope or pre-empting policy decisions.
Financial Coordination, Reporting & Continuous Improvement
Coordinate closely with Finance to support timely and accurate disbursement, reconciliation and grant utilisation tracking.
Track and report on claims volumes, approval rates, processing timelines, exception cases and utilisation trends for management and governance oversight.
Identify recurring claims issues and risk patterns, and implement process improvements to strengthen controls, reduce rework and improve turnaround time.
Contribute to the development of standardised claims guidance, FAQs and templates to improve claims quality and compliance.
Peringatan Penting
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