- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Job Description:
1. Design, develop, and implement solutions on the Salesforce Service Cloud platform
2. Build customized solutions using: · Apex (triggers, classes, batch jobs) · Lightning Web Components (LWC) / Aura Components · Visualforce (where applicable)
3. Configure standard Service Cloud features · Case Management · Omnichannel routing · Knowledge Base · Service Console · Entitlements & Milestones
Desired Candidate Profile
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