jobs in AmBank Group

Kerja Sepenuh Masa, Customer Service Executive di AmBank Group Johor - Maukerja

Kongsi
Simpan

Lokasi Kerja

  • Johor Bahru Johor Malaysia

Penerangan Kerja

Tanggungjawab

Vacancies available


1) Johor Jaya

2) Kluang


What you'll be doing


  • Provide prompt and efficient assistance to customers, addressing their inquiries and resolving their issues in a timely manner
  • Ensure all its transactions are in compliance with policies (internal & external), guidelines and regulations
  • Proactively identify opportunities to cross-sell and up-sell relevant banking products and services
  • Collaborate with other teams to ensure a seamless and consistent customer experience
  • Participate in regular training and development activities to stay up-to-date with the latest products, policies, and procedures
  • Contribute to the continuous improvement of our customer service processes and practices


What we're looking for

  • Previous experience in a customer service or client-facing role, preferably within the banking or financial services industry
  • Strong communication and interpersonal skills, with the ability to interact effectively with customers from diverse backgrounds
  • Excellent problem-solving skills and the ability to think on your feet to provide effective solutions
  • Proficiency in both written and spoken English and Bahasa Malaysia
  • A commitment to providing exceptional customer service and a genuine passion for helping others
  • A team-oriented mindset and the ability to work collaboratively with colleagues
  • Candidate with PCE/ CEILLI license would be an added advantage.

Peringatan Penting

Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Lebih Lanjut