Kerja Sepenuh Masa, Assistant Administrative Officer (Food and Beverage) (Grade N5) di International Islamic University Malaysia (IIUM) Selangor - Maukerja

• Bachelor Degree in Hospitality Management or Hotel Management or any related field (food and beverages) recognised by the Government.

• Able to converse and write in English and Bahasa Melayu.

• Have basic knowledge of Microsoft Office (Ms Excel, Powerpoint)

• Have basic knowledge of virtual learning platform (Google, Zoom, YouTube)

• Have high level of motivation, disciplined and pleasant personality.

• Able to work in a team, flexible and committed and dedicated to work.

• Possess high degree of integrity

• Advantage for those have at least 2 years working experience in food and beverage operations/any related field.

• At least a Credit (Grade C) in Bahasa Malaysia and English at SPM level.

LANGUAGE QUALIFICATION

All candidates must have obtained: 

• Credits (at least C) in Bahasa Malaysia and English (including oral examination) in Sijil Pelajaran Malaysia (SPM) level or equivalent qualification recognised by the Government; and

• At least Band 3 in Malaysian University English Test (MUET).

1. Frontline Service & Floor Supervision

• Supervise daily front-of-house (FOH) operations, ensuring that dining areas, buffet lines, and VIP rooms are set up according to institutional standards before service begins.

• Conduct daily pre-shift briefings with waitstaff and casual laborers regarding menu changes, VIP attendance, grooming standards, and service assignments.

• Actively manage the restaurant or banquet floor during peak hours, supporting the service team, coordinating food delivery timing with the kitchen, and ensuring high service standards.

• Handle immediate guest inquiries and execute basic service recovery for minor complaints regarding wait times, orders, or seating, escalating complex issues to the Grade N9 Officer.

2. Inventory Tracking & Daily Procurement Support

• Conduct daily physical stock counts of raw ingredients, dry store items, beverages, and operating equipment (cutlery, linens, crockery).

• Process routine purchase requisitions for standard ingredients and kitchen supplies through authorized vendors based on historical consumption data and minimum stock levels.

• Inspect arriving goods for freshness, correct weight, and temperature; verify delivery orders (DO) against purchase orders and route invoices to the administrative office.

• Enforce strict First-In, First-Out (FIFO) stock rotation within cold rooms and dry stores to minimize ingredient spoilage and track expiration dates.

• Casual attire
• Hot desk environment
• Nearby LRT (KLCC), MRT (Conlay & Bukit Bintang) & Monorail (Raja Chulan)
• Statutory deductions
• Commission incentives
• Annual leave
• Dental allowance
• Optical allowance
• Panel clinic
• Life insurance
• Attendance bonus
• Learning incentive
• Medical Benefits
• EPF SOCSO