Kerja Sepenuh Masa, Front Desk cum Admin Executive di Qi Group Selangor - Maukerja

We are looking for a professional and service-oriented Front Desk cum Admin Executive to manage the company’s front office operations and provide administrative support to ensure smooth day-to-day office activities.

This role will be responsible for handling visitors, managing incoming calls, coordinating corporate travel arrangements, supporting office administration, and ensuring a pleasant and professional reception experience. The ideal candidate is organised, proactive, and able to multitask effectively in a fast-paced corporate environment.

Key Responsibilities

Front Desk & Reception Management

• Welcome and assist directors, business associates, visitors, and walk-in guests professionally.
• Manage visitor registration and ensure proper check-in procedures are followed.
• Answer and direct incoming calls to the relevant departments promptly.
• Maintain the cleanliness, organisation, and overall presentation of the front desk and reception area.
• Ensure reception facilities and equipment are in good working condition at all times.
• Rotate and arrange magazines and newspapers at the reception area.

Corporate Travel & Mobile Administration

• Coordinate and manage corporate flight ticket and hotel bookings in accordance with company SOPs and guidelines.
• Provide after-hours support for travel-related matters, including flight, hotel, and mobile roaming issues, to minimise travel disruptions.
• Review and coordinate annual renewal of travellers’ insurance.
• Manage the issuance and tracking of corporate mobile phones, SIM cards, and broadband devices for approved employees.

Administrative & Operational Support

• Record and coordinate the distribution of incoming mails and courier items.
• Monitor and report maintenance issues identified at the lobby or reception area.
• Verify supplier and vendor invoices before submitting them to Finance for payment processing.
• Maintain records for newspaper deliveries and related invoice verification.
• Provide administrative support for the Admin Department and assist with ad-hoc assignments when required.
• Support office operations outside regular working hours, including weekends, during meetings, events, or business requirements.

Requirements

• Diploma or Degree in Business Administration, Office Management, Hospitality, Tourism or any related discipline
• Minimum 2 years of experience in front desk, receptionist, customer service, or administrative roles.
• Experience handling corporate travel arrangements, including flight and hotel bookings, is preferred.
• Exposure to managing corporate mobile phone or telecommunication administration is an added advantage.
• Strong communication and interpersonal skills.
• Pleasant, professional, and customer-focused personality.
• Good organisational and multitasking abilities.
• Comfortable working in a fast-paced corporate environment.
• Willing to work Monday to Friday (9:00 AM – 6:00 PM) and support rotational standby duties after office hours, including weekends when required.
• Candidates from airlines, hospitality, or customer-facing industries are encouraged to apply.

Why Join Us?

• Exposure to regional corporate operations and business support functions
• Dynamic and professional working environment
• Opportunity to work closely with leadership and cross-functional teams
• Career growth and development opportunities