As a DevOps Engineer, the engineer will play a pivotal role in implementing and maintaining the infrastructure and tools that power our organization's platforms. He or she will work closely with cross-functional teams to enable seamless software delivery, optimize cloud environments, and ensure the reliability and scalability of our systems. This is a unique opportunity to make a significant impact on our technology stack and drive the success of our strategic initiatives.
Key Managerial Responsibilities
- Provide 3rd line support for awarding bodies, marking centers, and supervisors
- Collaborate with the Helpdesk to create user-facing technical help documentation
- Good communication skills - Interact with customers and ability to explain things to non-technical people
- Defect logging and escalation to the relevant resolver group
- Floor-walking of marking centers as required during peak
- Coordination and collaboration with global technical and operations teams
- Coordination and collaboration with third parties (who provide infrastructure and scanning solutions)
- Collaborate with development and operations teams to ensure platform reliability, scalability, and
- Preparation for customer exam marking sessions
- Stay up to date with industry trends and emerging technologies to drive continuous improvement in our platforms.
Key Technical Responsibilities:
- Resolve incident tickets within contractual SLAs
- Manage Cl/CD pipelines to accelerate software delivery and improve deployment
- Manage and Maintain the Azure hosted (security audits/patching, version upgrades)
- Maintain cloud-native infrastructure using tools like Kubernetes, Terraform, and
- Deploying applications using existing deployment Troubleshoot deployment failures.
- Automate infrastructure provisioning, configuration, and monitoring to enhance operational
- Troubleshoot complex issues and implement proactive solutions to minimize
- Application monitoring and alerting
Cloud, Database & Networking
- MS SOL - Querying, Performance Troubleshooting, Administration (Backups and restores)
- Azure Cloud - VM, AKS, Networking
- Linux - Basic administration (restart services, cronjobs, sftp, troubleshoot disk space )
- Familiarity with tools like Nginx and Cloudflare
- Azure DevOps - Build CICD pipelines
- Terraform (laC)
- Monitoring Applications
- Familiarity with Windows and Linux OS Patching
- Reverse proxy and forward proxy
- Basics Bash script
Infrastructure Operations and Engineering
- Infrastructure monitoring and alerting
- Deployment of infrastructure and application
- Security patching
- Capacity management
Out of hours on call
On call requirement for service level issues, with initial triage by global 24/7 team.
If you fit the bill or know someone who does, feel free to click apply now or send over your resume to ************* for a private and confidential discussion. Speak soon!
EA Reg Number: R22107188
EA License Number: 07C3924
Company Registration No: 200609504D