Kerja Sepenuh Masa General Manager (Business Management), Gaji tinggi SGD 7,500 di JOBSTATION SERVICES PTE. LTD. South (Singapore) - Maukerja

Job Description:
Business & Operations Management

• Oversee daily operations across all F&B outlets and business units.
• Ensure smooth coordination between operations, kitchen, service, marketing, and finance teams.
• Develop and implement operational policies, SOPs, and workflow improvements.
• Monitor outlet performance, customer satisfaction, and service quality standards.
• Ensure compliance with food safety, hygiene, and licensing regulations.

Financial & Performance Management

• Manage budgets, cost control, and overall profitability of the group.
• Analyze sales reports, operational KPIs, and financial performance.
• Drive revenue growth through operational efficiency and strategic planning.
• Monitor labor costs, inventory control, and wastage management.

Team Leadership & Human Resource Management

• Lead, mentor, and manage outlet managers and department heads.
• Oversee manpower planning, recruitment, training, and staff development.
• Foster a positive work culture and maintain high team performance standards.
• Conduct performance reviews and implement improvement plans where necessary.

Strategic Planning & Business Development

• Support expansion plans, new outlet openings, and business growth initiatives.
• Identify market trends and opportunities to improve competitiveness.
• Collaborate with marketing teams on promotions, branding, and customer engagement strategies.
• Build and maintain relationships with suppliers, partners, and stakeholders.

Customer Experience & Brand Standards

• Ensure consistent customer service excellence across all outlets.
• Handle major customer concerns and implement service recovery strategies.
• Maintain brand image, operational consistency, and quality standards.

Job Requirements:

• Bachelor’s Degree in Business Management, Hospitality, or related field preferred.
• Proven experience in F&B operations or multi-outlet management.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of budgeting, cost control, and business performance analysis.
• Ability to work in a fast-paced and dynamic environment.
• Familiarity with POS systems, inventory systems, and operational reporting.