Kerja Sepenuh Masa Head of IAM, Gaji tinggi MYR 20,000 di Tek Infotree Selangor - Maukerja

Head, IAM

Location: Seksyen 13, Petaling Jaya, Selangor, Malaysia

Salary budget: Open to market rate

Company background: Global telecommunication Cp.

Grade: 11

Employment type: Full time permanent role

Role Mission

Drive the implementation, optimisation, and adoption of identity and access management (IAM) capabilities across StarHub, ensuring secure, compliant, and seamless user access to enterprise platforms, with an initial focus on Google Workspace (GWS) enablement and identity uplift.

This role owns the identity product lifecycle, including licensing, configuration, process optimisation, and user experience, while ensuring alignment with security, compliance, and business needs.

Accountabilities

• Own the Identity product roadmap covering IAM, SSO, and DLP capabilities.
• Drive successful implementation and adoption of identity services, with GWS as a priority platform.
• Optimise licensing, access models, and identity-related processes to improve efficiency and control.
• Ensure identity solutions meet security, compliance, and governance requirements.
• Partner with Security, IS, and business stakeholders to uplift identity maturity across the organisation.

Responsibilities

· Lead product ownership for IAM, SSO, and DLP solutions, from requirements through delivery and optimisation.

· Drive GWS identity integration, including user lifecycle management, access controls, and SSO enablement.

· Define and manage identity-related licensing models, ensuring cost efficiency and correct entitlement usage.

· Optimise joiner–mover–leaver (JML) and access provisioning processes through automation and standardisation.

· Partner with Cybersecurity and Risk teams to embed security, privacy, and compliance controls into identity design.

· Collaborate with IS delivery teams, vendors, and integrators to ensure quality and timely implementation.

· Establish identity governance, including access standards, role models, and approval workflows.

· Monitor product performance, adoption, and risk indicators to drive continuous improvement.

· Provide clear product guidance and prioritisation to stakeholders and delivery teams.

Areas of Impact

· Enterprise identity security and access control effectiveness.

· Successful GWS rollout enabled by robust identity foundations.

· Reduced access risk through standardised IAM and SSO processes.

· Improved user experience through seamless and secure access.

· Cost optimisation and transparency of identity-related licensing

Ideal Track Record

· 8–12 years of experience in identity management, security platforms, or enterprise product management.

• Proven experience delivering IAM, SSO, or access-related platforms in large organisations.
• Strong understanding of identity lifecycle management, access governance, and security controls.
• Experience supporting collaboration platforms (e.g. GWS, M365) from an identity perspective preferred.
• Demonstrated ability to work cross-functionally with Security, IS, and business teams.

[INTERNAL] 12-Month Outcomes

1. GWS Identity Enablement

· Successfully deliver identity foundations for GWS rollout, including SSO, access controls, and user lifecycle integration, supporting all planned rollout phases with minimal identity-related issues.

2. IAM & SSO Maturity Uplift

• Establish a standardised IAM and SSO model across priority enterprise applications, achieving ≥ 80% coverage of targeted systems within 12 months.

3. Licensing & Entitlement Optimisation

• Implement optimised identity and GWS licensing models, reducing unused or misassigned licenses by ≥ 20% while improving entitlement accuracy.

4. Identity Process Optimisation

• Standardise and automate joiner–mover–leaver (JML) and access provisioning processes, achieving ≥ 30% reduction in manual identity-related effort or access turnaround time.

5. Security & Compliance Enablement

• Strengthen identity-related security controls (e.g. access reviews, least-privilege models, DLP integration), resulting in measurable reduction in access risk findings or audit issues.

[INTERNAL] Success Metrics & Checkpoints

• Timely delivery of identity capabilities supporting GWS and other priority platforms.
• Adoption and effectiveness of IAM and SSO standards across enterprise systems.
• Reduction in identity-related incidents, access issues, or manual exceptions.
• Improved licensing utilisation and cost efficiency.
• Positive feedback from Security, IS, and business stakeholders on identity services.

[INTERNAL] Competency

Decision Making: Intermediate Collaboration: Advanced Customer Orientation: Advanced Learning Agility: Advanced Transdisciplinary Thinking (People Manager): Intermediate Developing People (People Manager): Intermediate

Pay: RM17,000.00 - RM20,000.00 per month

Benefits:

• Professional development

Application Question(s):

• Do you have direct hands-on experience as a product owner or technical lead for IAM solutions (e.g., Okta, Azure AD, SailPoint, CyberArk, or similar)?
• Have you implemented or integrated Google Workspace (GWS) or Microsoft 365 from an identity perspective, including SSO and user lifecycle management?
• Have you designed and deployed SSO (SAML/OIDC) for enterprise applications across an organization of 1,000+ users
• Do you have experience optimizing identity licensing models and reducing unused or misassigned licenses by at least 15–20%?
• Have you automated joiner-mover-leaver (JML) processes using identity governance tools, reducing manual effort by 25% or more?
• How many years of IAM engineering or product management experience do you have? (Not audit/compliance)
• Which IAM, SSO, or identity governance platforms have you personally implemented or managed as a product owner? (List them)
• Do you have experience integrating DLP capabilities with identity and access controls?
• Do you possess a Bachelor Degree in Computer Science (CS), Information Technology (IT), or Information Systems (IS)?
• What is your last drawn gross salary & expected gross salary per month in MYR?

Work Location: In person