Sepenuh Masa Software Engineer (Jira) Jobs, in AvePoint - Maukerja

About AvePoint

AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit *************

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

Summary:

• Jira Software Engineer with deep expertise in Jira software engineering to administer and enhance Jira Cloud environment.
• This role will focus on improving workflows, building automation, and optimizing Jira configurations to support efficient project tracking and collaboration.
• Strong scripting skills, hands-on experience with Jira automation, and a deep understanding of how to leverage Jira Cloud capabilities to meet organizational needs.

Key Responsibilities:

• Administer and maintain Jira Cloud, including user management, permissions, and project configurations.
• Design, implement, and optimize Jira workflows, custom fields, screens, and schemes to align with business processes.
• Build and maintain automation rules using Jira Automation, scripting, and REST APIs to streamline operations and reduce manual effort.
• Develop and manage integrations between Jira and other enterprise tools (e.g., Confluence, GitHub, ServiceNow).
• Collaborate with stakeholders to gather requirements and translate them into scalable Jira solutions.
• Monitor system performance, troubleshoot issues, and ensure data integrity across Jira projects.
• Document configurations, automation scripts, and best practices for long-term maintainability.
• Provide training and support to users, ensuring effective adoption of Jira features and workflows.

Skillset (Must have)

• Possess a degree in Computer Science, STEM, or related field.
• At least 3 years of hands-on experience administering Jira Cloud in a production environment.
• Strong proficiency in scripting languages (e.g. Python, JavaScript) for automation and integration.
• Proven experience in building Jira automation rules and using REST APIs and webhooks for custom integrations.
• Possess solid understanding of Jira workflow design, permission schemes, issue types, and project templates.
• Familiarity with CI/CD principles and version control systems (e.g. Git).
• Familiarity with software development life cycle.
• Familiarity with AWS (or GPC) is highly desirable.
• Exposure to enterprise IT environments and security/compliance frameworks.
• Excellent analytical, problem-solving, and communication skills.