Inventory & Stock Control
- Manage daily stock movements between sales team and dealers and conduct monthly stock counts to ensure inventory accuracy and control.
RCN Processing & Quality Control
- Execute QC checks on RCN records, verify data accuracy, sort returned stock by condition and coordinate inter-warehouse transfers. Ensure accurate packing lists and proper sealing standards.
Demo / Tester Asset Management
- Manage issuance and tracking of tester/demo units, ensure proper stock allocation.
- Inspect, assess, and document returned parcels, report discrepancies, and maintain accurate return tracking for reconciliation.
Repackaging Operations
- Execute product repackaging in line with campaign requirements and operational timelines.
Marketing Operations & Finance Coordination
- Manage daily stock requests for campaigns, track operational subscriptions and payment deadlines, and coordinate with Finance for timely processing.
Customer Service Operations
- Handle and resolve daily customer enquiries across Website, Instagram, TikTok, Facebook, Shopee, and Lazada, ensuring timely and accurate responses.
Data Tracking & Budget Monitoring
- Maintain organized records of marketing data and track operational expenses to support budget control.
Administrative & Logistics Coordination
- Prepare meeting minutes, manage POSM packing and allocation lists, and arrange courier and delivery logistics.
Inventory & Asset Organization
- Maintain systematic storage and tracking of demo units, testers, and dented stock; support procurement and sourcing of operational materials.
Event Operations Preparation
- Plan, pack, and execute preparation of all marketing materials for events, ensuring operational readiness, completeness, and on-time delivery.
Administrative and Ad Hoc Responsibilities
- Undertake additional tasks assigned by your superior.