Kerja Sepenuh Masa, Training Manager di Qi Group Selangor - Maukerja

We are looking for an experienced and execution-focused Training Manager to drive the delivery and effectiveness of training programs across our network of networkers.

This role is responsible for turning training strategies into impactful, on-the-ground execution—ensuring strong participation, engagement, and measurable improvements in onboarding, activation, and early retention. You will work closely with field leaders and cross-functional teams to deliver consistent, scalable learning experiences that support business growth.

Key Responsibilities

Training Delivery & Adoption

• Lead the rollout and implementation of training programs across multiple markets
• Drive strong participation, completion, and repeat engagement in all training initiatives
• Partner with field leaders to promote training attendance and knowledge sharing
• Ensure training programs are effectively executed at the ground level

Training Program Implementation

• Translate training strategies into structured, actionable programs
• Deliver end-to-end learning journeys, including onboarding, product knowledge, sales, and leadership development
• Adapt training approaches to suit local market needs while maintaining consistency
• Align training initiatives with overall business priorities

Onboarding & Early Success (0–90 Days)

• Oversee structured onboarding programs for new networkers
• Monitor onboarding progress and ensure completion of key milestones
• Track early engagement and support initiatives that improve activation and first sales
• Collaborate with field leaders to enhance early-stage success and retention

Digital Learning & Platforms

• Drive adoption and effective use of digital learning platforms and tools
• Monitor learner engagement, completion rates, and platform usage
• Identify gaps and continuously improve the digital learning experience
• Support scalable and hybrid learning formats (virtual and in-person)

Field Engagement & Feedback

• Act as the key link between training teams and the field
• Engage regularly with networker leaders to understand training needs and challenges
• Gather feedback and translate insights into actionable improvements
• Support leaders in reinforcing training within their teams

Content Deployment & Localization

• Support the rollout and implementation of training content
• Adapt and localize materials to suit different markets
• Ensure clarity, consistency, and practical usability of all training resources

Cross-Functional Collaboration

• Work closely with internal teams to ensure alignment and smooth execution
• Coordinate training calendars and program delivery with key stakeholders
• Collaborate with compliance and events teams to support training initiatives

Performance Tracking & Reporting

• Track key metrics such as participation, completion, onboarding progress, and engagement
• Monitor trends related to activation and retention linked to training efforts
• Provide regular insights and reports to stakeholders
• Recommend improvements based on data and performance analysis

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Human Resources, Education, or a related field
• Minimum 5–8 years of experience in training, learning & development, or field capability building
• Proven experience in executing training programs at scale, ideally within direct selling, network marketing, or a similar field-driven environment
• Demonstrated ability to drive training adoption, engagement, and measurable outcomes (e.g. onboarding completion, activation, retention)