Kerja Sepenuh Masa, Head of Business Analysis - Insights di U Mobile Federal Territory - Maukerja

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us

• Awarded as the Most Preferred Graduate Employers (2022& 2023), Gold Winner for Excellence in Workplace Culture (2021), Bronze Winner in Cross-Generational Workforce Engagement (2024) ,

• Comprehensive medical, dental, optical and insurance benefits

• Flexi working hours arrangements

• Staff Line & Device Subsidy

• Smart Casual Attire

• Child Parental Care Leave

• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)

• Special employee discounts for selected F&B Brands

Job Summary

Lead enterprise-wide B2B business planning, performance governance, forecasting, and commercial insights to strengthen strategic decision-making, accountability, and sustainable business growth. Act as the central performance lead across Sales, Product, Finance, Operations, and Data teams to drive performance management, forecast accuracy, risk identification, and data-driven actions while partnering with leadership to influence commercial priorities, governance, and business outcomes.

The Day-To-Day Activities

• Lead B2B business planning, forecast governance, and scenario analysis to ensure alignment between commercial targets, operational execution, and financial commitments.
• Drive performance monitoring, management reviews, KPI tracking, and accountability across products, sales channels, and business segments to identify risks and recovery actions.
• Conduct business analysis, commercial diagnostics, and performance modelling to generate actionable insights, strategic recommendations, and support data-driven decision-making.
• Oversee executive reporting, management dashboards, KPI reporting, and structured review cadence to provide timely, accurate, and actionable business performance visibility.
• Partner with Sales, Product, Finance, BI, Network, and Operations teams to drive performance governance, strategic alignment, business prioritization, and performance improvement initiatives.

About You

• Bachelor’s degree in Business, Finance, Economics, Engineering, Data Analytics, or related field.
• 12+ years of experience in business planning, commercial finance, business analytics, sales planning, or performance management, preferably within telecommunications, B2B, or subscription-based industries.
• Strong expertise in commercial KPI management, including revenue, GA, churn, renewal, ARPU, pipeline, usage, and customer base analytics.
• Proven experience in forecast governance, management reporting, business performance reviews, and executive-level performance management cadence.
• Strong commercial acumen, analytical, and strategic thinking skills, with the ability to translate operational drivers and complex data into actionable insights, business diagnostics, and management recommendations.

What’s Next ?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.