Kerja Sepenuh Masa Front Desk Officer (Kelana Jaya), Gaji tinggi MYR 2,700 di SB Plus Selangor - Maukerja

Job description

ABOUT US:

Sleepy Bear Group is one of Malaysia’s pioneering and fastest-growing vacation rental management companies. Since 2025, we’ve been helping property investors unlock value through renovation, unit styling, and full short-stay rental management. Our partners include prestige property developers and investors across Malaysia.

With a team of 40 and counting, we’re now entering a new chapter: rebranding, redesigning guest experiences, and elevating the lifestyle rental industry. Check us out at *************

THE PERFECT FIT :
- Assist guests on check-in and check-out
- Assist walk in guest in making bookings
- Answering and responding to guest/tenant enquiries on chat and calls
- Assisting guests and troubleshooting the issues they face during their stay
- Communicating with guests regarding check in, bookings related matter and etc
- Administration
- Rooms audit after housekeeping to ensure all rooms are ready for check-in.
- Ad-hoc tasks assigns by superior.

Requirements:
- Great communication, task organisation and problem solving skills
- Friendliness and patience with guests
- Strong attention to detail
- Ability to work independently and to take responsibility for tasks
- Quick response to mobile messages

Advantages:
- Experience in customer service/sales/telemarketing/frontdesk/receptionist
- Multilingual in Eng, Bahasa

Working location & hours:
- Kelana Jaya
- 9 hrs shift with 1 hour break (between 10am-10pm)
- 6 working days, off day on weekday
- Expect busiest during weekends and public holidays

Job Types: Full-time, Permanent

Benefits:

• Opportunities for promotion
• Professional development

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,700.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• When is your soonest joining date?
• Do you possess your own laptop & transport to work?
• Where are you currently based at?
• Please reply to the guest below.

Guest: "I booked your room for the water park. It's raining now and I want a refund!!"

• What is your last drawn salary, and expected salary?
• Candidates with high interests kindly complete the following test for a faster response from HR manager:

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Experience:

• Hospitality: 1 year (Required)

Work Location: In person