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Kerja Sepenuh Masa, Network Maintenance Engineer di ST ENGINEERING - Maukerja

Network Maintenance Engineer

ST ENGINEERING

Undisclosed

Sepenuh Masa

Singapore, Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore, Singapore Singapore

Penerangan Kerja

Tanggungjawab

Title: Network Maintenance Engineer

Job ID: 20581

Location:

ST Engineering Jurong East Bui, SG

Description

CM & PM Maintenance Engineer

Responsibilities
  • Provide both corrective and preventive maintenance for customers’ Enterprise IT Network services, ensuring reliable network performance.
  • Perform break-fix support, including troubleshooting and identifying issues across all network services.
  • Develop and execute preventive maintenance activities following the PM checklist, conducting functional and health checks at clients’ premises, and submitting the required reports.
  • Create test cases and conduct proof-of-concept testing for new hardware and software before upgrades or deployment.
  • Collaborate closely with the Customer Success Managers to meet operational requirements, deliverables, and service reporting needs.
  • Initiate and manage TAC cases with principal vendors for complex issues, ensuring timely resolution.

Requirements
  • Minimum 3–5 years of hands-on network technical support experience, preferably within a Systems Integrator (SI) environment.
  • Strong technical troubleshooting capabilities with proven analytical and problem-solving skills.
  • Practical experience in implementing, maintaining, and supporting LAN, WAN, WLAN, data networking, and security solutions, including break-fix activities.
  • Cisco certifications are preferred.
  • Hands-on experience with the following technologies and platforms are preferred:
    • Cisco: Wireless, Routers, Catalyst & Nexus Switches, Firepower, IPS/IDS, ISE, ASA, ESA, WSA, SMA
    • Firewalls: Fortinet, Check Point, Palo Alto
    • Tools / Solutions: SolarWinds NPM/NCM/NTA, F5 LTM
  • Ability to perform effectively in a fast-paced work environment.
  • Highly self-motivated, detail-oriented, and able to work independently.
  • Strong teamwork and collaboration skills.
  • Good verbal and written communication skills.
  • Strong customer service mindset and professionalism.
  • Able to support 24×7 standby duties as required.
Work location: Jurong East

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