Kerja Sepenuh Masa, Associate Director - E-Commerce di UNAVAILABLE WP Kuala Lumpur - Maukerja

• Lead and execute local ecommerce acquisition strategy across Meta, TikTok, Shopee, Lazada and affiliates
• Own performance tracking and optimisation against key KPIs (ROAS, CPA, CPO, revenue)
• Oversee day-to-day campaign execution and workflow across platforms
• Drive performance analysis, forecasting and budget optimisation to deliver growth targets
• Lead client strategy including media planning, budget allocation, campaign analysis and QBRs
• Own senior client and marketplace relationships (Shopee, Lazada) to deliver partnership objectives
• Troubleshoot and resolve technical and performance issues on conversion‑focused campaigns
• Drive innovation and test‑and‑learn to unlock new growth opportunities
• Own monthly and event‑based budget planning and real‑time reallocation
• Lead billing, top‑ups and commercial conversations with clients and partners
• Ensure timely, high‑quality reporting with actionable insights
• Lead WIPs and senior stakeholder calls, providing strategic recommendations
• QC team outputs to ensure high standards and error‑free delivery
• Train, coach and develop team members to scale platform and performance capabilities.

Leadership & Growth Ownership

• Own the ecommerce growth roadmap aligned to business revenue and profitability targets
• Lead quarterly and annual planning, forecasting and growth scenario development
• Drive cross‑functional alignment with Commercial, Finance, Supply Chain and Tech teams
• Build scalable processes and operating frameworks to improve execution quality and speed
• Identify and unlock new platforms, formats and commerce growth levers
• Own team capacity planning, hiring and capability development
• Set performance standards, governance and accountability frameworks
• Act as a senior strategic advisor to clients and internal stakeholders
• Champion automation, reporting improvements and operational efficiency
• Build a high‑performance culture focused on ownership, outcomes and continuous improvement

• BA/BS or equivalent working experience.
• 5‑6+ years’ experience in eCommerce
• Strong experience with performance marketing and online acquisition tools and networks
• Entrepreneurial mindset and willing to get hands dirty
• Acute analytical skills and a data‑driven mentality – you know the relevant KPIs and how to work with them
• Excellent time management and organisation skills, comfortable in meeting tight deadlines
• Strong leadership abilities and track‑record of hitting targets
• Previous experience working in a start‑up or dynamic high‑growth company a plus

Our employee benefits package comprises the following:

• Generous leave entitlements, including birthday leave, rest day and family care leave.
• Office closure for World Mental Health Day 10th October.
• Additional Company closure for all 4 major festive Celebrations
• Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• Life and personal accident insurance and group hospitalization and surgery.
• A hybrid working schedule and with Friday disconnects.
• Rest Relax & Recharge - office closure last week of December every year.
• Phone Allowance