Full Time Senior Solution Specialist, People Systems Jobs, in Technology Solutions Selangor - Maukerja

Reporting to the Solution Manager II, People Systems, you will serve as the subject matter expert for Grab’s Applicant Tracking System (ATS). You will partner with Talent Acquisition and cross-functional stakeholders to improve recruiting processes through system configuration, enhancement/project delivery, issue resolution, and optimisation. This role is based onsite at Grab’s Petaling Jaya office. You will also have the opportunity to deepen your expertise across People Systems, process automation, integrations, and AI-enabled ways of working.

The Critical Tasks You Will Perform:

• Serve as the functional/technical expert for Grab’s ATS, providing timely advice and recommendations to stakeholders.
• Lead & implement solutions for Grab’s ATS, including solutioning, managing change requests, and resolving issues.
• Perform essential system administration functions, including configuration, security management, complex report configuration, and bulk data processing.
• Manage system life cycles by assisting in the review, testing, and implementation of new features, fixes, and releases.
• Drive process improvement and innovative solutions, proactively identifying opportunities for automation to enhance organizational efficiency.
• Develop user procedures, guidelines, documentation, and training to ensure effective adoption of new processes and functionality.