Kerja Sepenuh Masa Merchant Operations Executive | UPTO5K | Mon - Fri, Gaji tinggi MYR 5,000 di DM Mobile Telecommunications SDN BHD Federal Territory - Maukerja

What You’ll Do

As the main point of contact for our merchants, you will:

 Manage end-to-end merchant onboarding, including documentation, setup, and training

 Ensure smooth activation and support merchants through their initial journey

 Handle day-to-day merchant inquiries related to transactions, settlements, and system usage

 Monitor merchant performance and activity, and drive reactivation where needed

 Ensure compliance with operational and regulatory requirements

 Troubleshoot issues and coordinate with internal teams (Tech, Finance, Logistics) for resolution

 Continuously identify opportunities to improve processes and merchant experience

Requirements

 Strong communication and stakeholder management skills

 Detail-oriented with a problem-solving mindset

 Ability to manage multiple tasks in a fast-paced environment

 Experience in operations, customer support, or payments/POS is a plus

 Comfortable working with data and tracking performance metrics

Pay: Up to RM5,000.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Professional development

Work Location: In person