Full Time Student Engagement - Operations Executive Jobs, Salary up to MYR 3,500 in BRIXSTEN ACADEMY Selangor - Maukerja

Student Engagement & Operations Executive

Brixsten Academy is a trusted learning centre in Klang Valley dedicated to helping students excel in their IGCSE and A-Level examinations through personalized and customized teaching approaches.Since 2015, we have built a strong academic foundation grounded in educator excellence, personalized learning pathways, and a deep commitment to student growth. We believe every student is unique, and our relationship-centric approach supports students to achieve strong academic outcomes while building confidence, character, and long-term capability.
Our culture is guided by four core principles.
Relationship-Centric: We build strong, respectful partnerships with students, parents, and educators.
Committed: We are dedicated, responsible, and strive for excellence in all that we do.
Supportive: We foster a collaborative environment where everyone helps each other grow.
Learn & Grow Together: We continuously improve and progress as one academic community.

The Position

As the Student Engagement & Operations Executive, you will oversee the daily administrative and operational functions of the academy, ensuring efficiency, service excellence, and smooth coordination between students, parents, teachers, and the finance team.

This role plays a critical part in delivering a professional and customer-oriented experience while supporting enrollment growth and operational accuracy.

Key Responsibilities

Oversee examination administration and ensure proper coordination and compliance

Manage daily office administration and operational processes

First point of contact for parents and students, providing consultation and service support

Manage parents and student complaints professionally and promptly

Drive enrollment processes and maintain accurate documentation

Liaise closely with internal team to ensure accurate and timely information

Ensure clear communication across departments to maintain operational efficiency

Other administrative task that is relevant for this role

Who You Are

Diploma or Bachelor’s Degree in Business Administration, Education, or related field

Proven experience in administration, operations, or education operation management

Strong organizational and multitasking abilities

Customer-oriented with excellent interpersonal skills

Confident in handling difficult conversations and complaints professionally

Detail-oriented and process-driven, ensuring accuracy in reporting and documentation

Strong communication skills; fluency in written and spoken English is mandatory (additional languages are an advantage)

Able to work independently while maintaining a strong team mindset

Join us in building a learning center where academic excellence, people, and purpose grow together.

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person