We are seeking an experienced OpenText ECM/xECM Consultant to lead the design, development, implementation, and support of Enterprise Content Management (ECM) solutions across complex, multi-organization environments. The role involves translating business requirements into technical solutions, delivering end-to-end ECM implementations, and ensuring high-quality system delivery through testing, deployment, and production support.
Key Responsibilities
- Gather, analyze, and define business requirements related to processes, data, and information management.
- Translate business needs into technical specifications, integrated solution designs, and system architectures.
- Design, develop, and implement OpenText ECM and xECM solutions across enterprise-scale environments.
- Provide technical leadership and end-to-end accountability for solution delivery in collaboration with Project Managers and stakeholders.
- Conduct business workshops to map processes to ECM capabilities, identify gaps, and propose improvements.
- Develop and execute unit testing, system testing, and integration testing to ensure solution quality before business handover.
- Collaborate with project teams to define project plans, effort estimation, and task breakdown.
- Troubleshoot and resolve production issues post-deployment and provide ongoing support.
- Ensure successful delivery of ECM projects across multiple industries, with preference for Oil & Gas environments.
Required Skills & Competencies
Core Experience
- Minimum 5+ years of experience in OpenText ECM product suite implementation and support.
- Strong hands-on experience in medium to large-scale ECM/xECM projects.
OpenText Expertise
- Strong knowledge of OpenText ECM products including:
- Content Server
- xECM for SAP
- SAP Archiving
- SharePoint AGA
- Experience configuring at least 3 or more Content Server modules:
- Records Management
- Classifications / RM Classifications
- Workflows / Advanced Workflows
- LiveReports / Web Reports
- Forms
- Physical Objects
Technical Skills
- Proficiency in:
- JavaScript
- Core Java
- C#
- CSS
- Strong understanding of:
- SOAP / REST APIs
- WSDL / Web Services integration
- Database experience with:
- MS SQL Server / Oracle / DB2 / MySQL
- SQL queries, triggers, and stored procedures
Infrastructure Knowledge
- Basic understanding of:
- Infrastructure sizing
- High Availability (HA)
- Disaster Recovery (DR) concepts
Additional Tools / Integrations
- Experience with collaborative tools such as:
- Brava for Content Server
- Brava for Microsoft SharePoint
- Brava Viewer for SAP
- OpenText Rendition Server (Blazon)
Soft Skills
- Strong analytical and problem-solving skills
- Ability to work with cross-functional teams and business stakeholders
- Strong communication and workshop facilitation skills
- Ability to manage multiple priorities in a project environment
- Detail-oriented with strong focus on quality delivery
Preferred Experience
- Experience delivering ECM solutions across multiple industries, especially Oil & Gas
- Exposure to enterprise-scale digital transformation projects