jobs in Info Tech Systems Integrators (M) Sdn Bhd

Kerja Sepenuh Masa IT Support (Office Hour), Gaji tinggi MYR 3,200 di Info Tech Systems Integrators (M) Federal Territory - Maukerja

IT Support (Office Hour)

Info Tech Systems Integrators (M) Sdn Bhd

MYR2,800 - MYR3,200 Sebulan

Sepenuh Masa

KL City, Federal Territory

Kongsi
Simpan

Lokasi Kerja

  • Kuala Lumpur Federal Territory Malaysia

Penerangan Kerja

Tanggungjawab

About the Role
We are looking for a proactive and customer-oriented Software Support Specialist to handle client inquiries related to our Cloud HRMS software. This role is ideal for someone who is energetic, detail-oriented, and passionate about delivering excellent support while ensuring smooth system operations.

Key Responsibilities

  • Serve as the first point of contact for clients, handling support matters and system-related inquiries via phone, email, and ticketing system.
  • Troubleshoot and resolve technical issues in a timely and professional manner.
  • Configure system settings accurately to address software-related concerns.
  • Remotely access client workstations or servers to diagnose and resolve issues.
  • Achieve individual KPIs and contribute to team targets while following established processes.
  • Perform data migration tasks and provide product training to end users when required.
  • Support ad-hoc projects and participate in pre-implementation discussions.

Requirements

  • Minimum Diploma or equivalent qualification in a relevant field.
  • 1–2 years of experience in IT Support, Helpdesk, Onsite, or Desktop Support is preferred.
  • Strong technical knowledge and troubleshooting skills will be an added advantage.
  • A team player with a positive attitude, able to work independently and under pressure.
  • Fresh graduates are encouraged to apply.
  • Willing to work fully onsite at Q Sentral.

Compensation & Benefits

  • Competitive basic salary
  • Meal allowance
  • Annual leave and medical leave
  • Special leaves (Birthday, Marriage, Compassionate Leave)
  • Medical benefits and group hospitalization insurance
  • Flexible benefits, company-provided laptop, and monthly employee engagement activities

Working Hours

  • Monday to Friday, 9:00 AM – 6:00 PM

Location

  • Conveniently located with easy access to public transportation (KL Sentral Station – MRT, LRT, Monorail, KTM)

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,800.00 - RM3,200.00 per month

Benefits:

  • Health insurance
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Work Location: In person

Peringatan Penting

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