Kerja Sepenuh Masa, Retail Store Manager - (Klang Valley) di Valiram Federal Territory - Maukerja

About Valiram

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360 retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at *************

Valiram Brands:

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
• F&B (Bacha Coffee, Isabelle, Quivo, Godiva, TWG Tea, Laderach, Candy Party, Cafe Colombo)
• Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)

Key Areas of Responsibilities:

1. Drive the Sales and maximize Profitability

• Manage and deliver store’s/outlet’s sales performance.
• Facilitate implementation of product/ sales strategies.
• Communicate information on sales goals and targets to the team on continuous basis.
• Keep the team updated daily on Conversion Rate and Average Transaction Value with the team on regular basis. *Monthly Plan forecast.

2. Deliver WOW Experience

• Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.

3. Develop Team

• Instil Valiram's Entrepreneurial Spirit within the Team
• Consistently demonstrate appreciation and encouragement
• Facilitate learning opportunities among team members
• Maintain effective staffing with top performing team by actively networking, recruiting, hiring and succession planning.

4. Delivery Operations Excellence

• Execute and maintain compliance of Store SOP at all times.
• This includes Store Opening & Closing/ Cost Control/ Roster & Manpower Planning

5. Visual Merchandising/ POS/ Inventory.

• Set up and maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS.

Job Type: Full-time

Experience:

• Store Manager: 3 years (Preferred)

Work Location: In person