Kerja Sepenuh Masa Program Manager, Gaji tinggi MYR 40,000 di SotaTek., JSC Federal Territory - Maukerja

INTRODUCTION

SotaTek (State-of-the-Art-Technology) offers leading tech experts with strong determination, enthusiasm and commitment to providing the most hi-tech IT services, with the ultimate goal to enable your business success through digital transformation. We deliver sustainable Software Development, including Web/App, Blockchain, AI & Machine Learning, ERP with cost-effective solutions.

During 9+ years of development, we have gathered over 1000 talented IT consultants and developers who share deep expertise to successfully provide full-cycle IT services to our Clients from 30+ nations worldwide, with 500+ projects in various industries, such as Finance, Health Care, Retail, Real Estate, Education, Media & Entertainment.

Company size: 1000 - 2000

Headquarter: Hanoi, Vietnam

Representative offices: US, Japan, Korea and Australia

Main clients: US & NA, EU, UK, ANZ, and Asia

JOB VACANCY

Position Title: Program Manager (Financial Services – IT Projects)

Department: Information Technology / Project Delivery

Reports To: Country Services Leader / Head of PMO

Location: Kuala Lumpur, Malaysia

Employment Type: Full-Time

JOB DESCRIPTION

• Role Overview

The Program Manager is responsible for leading and coordinating a portfolio of IT projects within the financial services domain, ensuring alignment with business objectives, regulatory requirements, and technology strategy. This role oversees several Project Managers, provides governance, drives delivery excellence, and ensures that all projects within the program meet scope, schedule, budget, and quality expectations. Deep domain knowledge in General Insurance and Motor Insurance to lead and oversee multiple concurrent projects.

Key Responsibilities

Program Leadership & Governance

• Lead a multi-project program consisting of several concurrent IT projects within insurance, or financial technology domains.
• Provide direction, support, and performance management to assigned Project Managers.
• Establish program governance frameworks, reporting structures, and delivery standards.
• Ensure compliance with financial services regulatory requirements (e.g., AML, PCI-DSS, MAS/BNM guidelines depending on region).

Planning & Delivery Management

• Develop and maintain integrated program plans covering timelines, dependencies, resources, risks, and budgets.
• Monitor project progress and drive corrective actions to address issues, delays, or deviations.
• Coordinate cross-functional delivery teams including business analysts, developers, QA, infrastructure, security, and vendor partners.
• Facilitate decision-making across stakeholders and escalate critical issues as needed.

Stakeholder Engagement

• Serve as the primary point of contact for senior leadership and business sponsors.
• Present program status, dashboards, financial updates, and risk assessments.
• Build strong relationships with business units, operations, compliance, technology leads, and external vendors.

Risk, Compliance & Quality Assurance

• Identify, assess, and manage program-level risks, dependencies, and constraints.
• Ensure project deliverables adhere to internal policies, cybersecurity standards, and regulatory expectations.
• Conduct program reviews, retrospectives, and continuous improvement initiatives.

Financial & Resource Management

• Own program budget planning, forecasting, and cost control.
• Optimize resource allocation across multiple projects.
• Support procurement and vendor management activities, including contract negotiation and performance evaluation.

JOB REQUIREMENTS

Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, Business, or related field; Master’s degree is a plus.
• 15+ years of experience in IT project/program management, 5 years in General and/or Motor Insurance domains with at least 3 years managing Project Managers.
• Experience in the financial services industry (banking, insurance, fintech, payments) is required.

Technical & Domain Skills

• Strong understanding of SDLC methodologies (Agile, Scrum, Waterfall, Hybrid).
• Knowledge of financial systems such as core banking, digital channels, risk management systems, or payment platforms.
• Familiarity with regulatory frameworks and cybersecurity standards in financial services.

Certifications (Preferred)

• PMP, PgMP, or PRINCE2
• Agile certifications (CSM, SAFe, PMI-ACP)
• ITIL Foundation

Soft Skills

• Excellent leadership and people management skills.
• Strong communication and stakeholder engagement abilities.
• High level of analytical, problem-solving, and decision-making capability.
• Ability to thrive in a demanding, fast-paced environment.

Key Performance Indicators (KPIs)

• Program delivery on time, within budget, and aligned to scope.
• Stakeholder satisfaction and business value realization.
• Regulatory and audit compliance metrics.
• Team performance and engagement.
• Effective risk mitigation and issue resolution.

Added Advantage

Modern Architecture & Engineering Concepts

• Understanding of microservices architecture, APIs, and integration patterns.
• Familiarity with cloud platforms (AWS, Azure, GCP), including migration strategies (rehost, refactor, replatform).
• Knowledge of containerization & orchestration (Docker, Kubernetes, OpenShift).
• Awareness of DevOps practices, CI/CD pipelines, infrastructure-as-code (IaC).
• Knowledge of application performance, scalability, and resilience concepts.
• Experience with modern programming frameworks and legacy stacks (Java, .NET, COBOL, mainframe, etc., depending on environment).

Legacy Systems & Transformation Challenges

• Understanding of monolithic architectures and technical debt.
• Experience with data migration, schema changes, and modernization of integration layers.
• Ability to work with SMEs to define modernization paths, carve-outs, and phased migrations.

Strategic Planning for Modernization

• Ability to define multi-year modernization roadmaps. Experience leading large-scale application modernization or digital transformation programs involving multiple application teams and parallel release streams.
• Skills in managing dependencies, sequencing workloads, and planning phased rollouts.
• Risk management around legacy instability, cutover planning, and downtime avoidance.
• Facilitate cross-squad coordination through Scrum-of-Scrums ceremonies, dependency mapping, and synchronized sprint planning across application, QA, DevOps, and architecture teams.

COMPENSATION & BENEFITS

Competitive package, open to negotiation; discussed in the interview.

Loại hình công việc: Toàn thời gian, Hợp đồng
Thời gian hợp đồng: 12 tháng

Mục lương: Lên đến RM40.000,00 một tháng

Địa điểm việc làm: Làm việc trực tiếp