Sepenuh Masa Digital Marketing Assistant Manager Jobs, in Everrise Departmental Store Sdn Bhd Kuching - Maukerja

About the role

Everrise Departmental Store Sdn Bhd is seeking an experienced Digital Marketing Assistant Manager to join our dynamic team in Kuching, Sarawak. In this full-time position, you will support the department store’s overall marketing strategy by planning and executing digital campaigns to drive brand visibility, customer engagement, and sales growth. This role oversees online advertising, social media content, email marketing, and website updates, ensuring consistent branding across all digital platforms. The position also analyzes campaign performance, manages digital budgets, and coordinates with internal teams and external partners to enhance the store’s online presence and customer reach.

What you'll be doing

1. Social Media Management

• Develop, plan and schedule engaging content across multiple social media platforms to strengthen brand presence and customer engagement.

• Oversee daily social media operations including content posting, message replies, comment moderation and community engagement.

• Collaborate in building monthly content calendars, promotional campaigns and creative direction aligned with retail seasons, festive events and supermarket promotions.

• Work closely with designers, videographers and copywriters to produce high-quality multimedia content reflective of supermarket offerings, lifestyle visuals and brand identity.

• Monitor social media trends, competitor activities and new digital features to ensure the brand remains current and competitive.

• Track social media performance metrics and prepare performance reports with insights and recommendations for improvement.

 2. Digital Campaign Support

• Assist in planning, executing and optimizing digital advertising campaigns across Meta, Google, TikTok and other relevant platforms.

• Support campaign optimization through A/B testing, audience refinement, budget monitoring and content variations.

• Coordinate campaign assets and ensure all advertisements align with brand guidelines, promotional timelines and supermarket marketing objectives.

 3. Content & Creative Support

• Assist in developing compelling copy for social media posts, digital ads, email newsletters, website banners and in-app content.

• Coordinate and support photo/video shoots for supermarket products, promotional items, fresh foods and lifestyle content.

• Organize and maintain content libraries, digital assets and creative materials for easy access and future use.

 4. Analytics & Reporting

• Monitor KPIs across social media, website traffic, digital campaigns and online engagement.

• Prepare weekly and monthly performance reports for management review.

• Provide actionable insights to improve digital engagement, campaign efficiency and customer conversion rates.

 5. Brand & Community Building

• Engage with customers, online communities, influencers and partners to strengthen brand relationships and promote supermarket brand loyalty.

• Support the identification, negotiation and management of influencers for digital campaigns, product promotions and branding initiatives.

• Ensure brand voice, messaging and visual identity are consistent across all digital channels and communications.

 6. Administrative & Coordination Tasks

• Manage project timelines, content approval workflows and digital marketing calendars.

• Coordinate with internal departments including Retail Operations, Customer Service, Merchandising, PR and Creative teams to align marketing activities.

• Support the Marketing Manager in executing full-funnel digital marketing strategies, including brand awareness, customer engagement and promotional push for weekly retail campaigns and festive seasons.

What we're looking for

• Bachelor’s degree in Marketing, Communications, Business, or related field.

• Minimum 3–5 years of experience in digital or social media marketing.

• Strong knowledge of social media platforms and analytics tools.

• Basic understanding of digital advertising (Meta, Google, TikTok).

• Good copywriting and communication skills.

• Creative thinking and attention to detail.

• Ability to multitask and work in a fast-paced environment.

What we offer

At Everrise Departmental Store Sdn Bhd, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical insurance, retirement contributions, and opportunities for career development and advancement. Our inclusive and supportive company culture encourages work-life balance and professional growth, empowering our team to thrive and succeed.

About us

Everrise Departmental Store Sdn Bhd is a leading retail company in Sarawak, known for our diverse product offerings, exceptional customer service, and commitment to the local community. With a strong track record of growth and innovation, we are dedicated to building a talented and passionate team that drives our continued success. Join us and be a part of our exciting journey!

Apply now for this exciting Digital Marketing Assistant Manager opportunity at Everrise Departmental Store Sdn Bhd.