Full Time Customer Service (GP Clinic) Jobs, in KLINIK ANDA PUNCAK JALIL SDN BHD Selangor - Maukerja

Responsibilities:

• Manage incoming phone calls efficiently and professionally, ensuring prompt and courteous communication at all times.
• Welcome and assist patients and visitors in a friendly, organized, and professional manner.
• Provide clear and accurate information regarding the clinic’s services, procedures, and available treatments.
• Maintain and update patient records while utilizing feedback and data insights to support continuous service improvement.
• Address patient concerns and resolve issues effectively to ensure a positive healthcare experience.
• Support day-to-day clinic operations and perform administrative or ad hoc duties as assigned.
• Respond to patient enquiries through multiple channels, including walk-ins, telephone calls, and WhatsApp communications.
• Deliver high-quality customer care by ensuring patient satisfaction and maintaining excellent service standards.
• Ensure the children’s area remains clean, safe, and well-organized at all times.

Requirements:

• Fresh graduates / Diploma / SPM leavers are encouraged to apply
• Good communication and interpersonal skills
• Friendly, polite, and customer-oriented
• Able to multitask in a fast-paced environment
• Basic computer & WhatsApp skills
• Experience in customer service or clinic is an advantage

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Location:

• Seri Kembangan (Preferred)

Work Location: In person