Kerja Sepenuh Masa, IT Technician (Apple Authorised Service Centre) di SNS Network Perak - Maukerja

Responsibilities:

• Provide client support and technical issue resolution on products and services.

• Diagnosing, troubleshooting hardware and software issues and repairing devices.

• Identify and correct or advise, on operational issues in client computer systems.

• Perform onsite service at clients' locations as and when required.

• Support RMA and customer service.

• Ensure full compliance to Company and Apple standards, requirements and regulations at all times.

• To undertake any-hoc assignments as and when required.

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.

• Required skill(s): MAC OS, IOS and Apple device hardware repairing.

• Knowledge in troubleshooting hardware and software.

• At least 1 year(s) of working experience in the related field is required for this position.

• Able to speak in English, Bahasa Malaysia

• Fresh graduate are welcome to apply

• A self-starter, responsible, analytical with good-attitude.

• Possess good communication and technical skills with consultative skills as well as customer-oriented skills.

• Initiative, fast learner and confident.

• Experience and knowledge in Apple products will be an added advantage.

• Applicants must be willing to work on Saturday.

• Applicants must be willing to work in Ipoh, Perak.

Benefits:

• Employee Shares Option Scheme (ESOS)

• KPI rewards

• Annual Bonus

• EPF, SOCSO, EIS

• Medical Claim

• Overtime Claim

• Annual Leave/ Medical Leave/ Wedding Leave, etc

• Staff Purchase Scheme

• Product Training: Apple/ Intel/ Microsoft/ APC, etc

• Oversea Trip: Asia, America, Australia, Europe

• Salary Review- Twice per year