Kerja Sepenuh Masa, Project Manager di Wiselink - Malaysia Federal Territory - Maukerja

Hello All,

Greeting from Wiselink !!

we have a exciting offer for Project Manager roles with in KL, Malaysia if you are interested please share your updated CV to *************

Role: 1 - Project Manager

Location: KL, Malaysia

Total Experience: 15+ Years

Relevant Experience: 8-10+ yrs

Duration: 6-12 months

Detailed JD (Roles and Responsibilities)

• Resource should have good project management skills and should be in a position to handle large scale projects.
• Resource should handle Transition of Large scale projects.
• Should be well aware of project management techniques and responsibilities.
• Should be good at oral and written communications.
• Should be able to take care of project governance, plan and define transition activities and provide regular status updates to client and management

Mandatory skills : Program Management, Transition Management

Desired skills: Agile

Domain (Industry): Energy Oil & Gas

Role: 2 - AMS Program Manager

Location: KL, Malaysia

Total Experience: 12+ Years

Relevant Experience: 8+ yrs

Duration: 6-12 months

Detailed JD (Roles and Responsibilities)

• Own and manage large-scale AMS programs (L1/L2/L3 support, enhancements, upgrades).
• Define and implement governance models, including SLAs, KPIs, and reporting frameworks.
• Ensure adherence to ITIL processes (Incident, Problem, Change, Release management).
• Drive service delivery excellence across global delivery teams

Client & Stakeholder Management

• Act as the primary point of contact for senior client stakeholders.
• Build strong relationships and ensure high customer satisfaction (CSAT).
• Lead service reviews, steering committees, and executive reporting.
• Identify opportunities for account growth and upsell/cross-sell.

Delivery Management

• Oversee day-to-day AMS operations, ensuring SLA compliance.
• Manage resource planning, utilization, and capacity.
• Handle escalations and ensure timely resolution of critical issues.

Team Leadership

• Lead cross-functional teams (developers, support engineers, architects).
• Mentor delivery leads and ensure high team engagement.
• Establish a culture of accountability and innovation

Mandatory Skill

• Strong program/project management skills (Agile/Waterfall/Hybrid).
• Strong experience in Application Managed Services (AMS) delivery.
• Good to have knowledge of OpenText ECM platforms.
• Proven expertise in ITIL-based service management

Desired skills

• Excellent stakeholder and executive communication skills.
• Strong financial acumen (budgeting, forecasting, P&L).
• Experience managing global delivery teams.
• Ability to drive digital transformation and automation initiatives

If you're interested please share your CV to ************* or WhatsApp: +*************