Kerja Sepenuh Masa, Sales Support Coordinator di SBN INDUSTRIES SDN. BHD. Johor - Maukerja

Company Description

SBN Industries Sdn. Bhd. is a leading manufacturer specializing in fasteners, cable support systems (tray, trunking, ladder), cathodic protection solutions (sacrificial/anodic and impressed current), and hydraulic bolt tensioning systems. The company is committed to quality and innovation, catering to a diverse range of industries worldwide. As a MNC, SBN Industries upholds strong values of excellence and reliability. We provide high-quality products and solutions to meet our clients' needs and exceed their expectations from our base in Johore, Malaysia.

Role Description

This is a full-time, on-site role based in Johore, Malaysia, for a Sales Support Coordinator. The primary responsibilities include providing exceptional customer service, ensuring customer satisfaction, and assisting the sales team with administrative tasks. The role involves maintaining accurate sales records, responding to client inquiries efficiently, resolving customer complaints, and streamlining communication between clients and internal teams. The Sales Support Coordinator will also provide analytical support to optimize sales operations and drive overall team performance.

Qualifications

• Strong Customer Service and Customer Satisfaction skills to ensure positive client experiences
• Proficient Communication and Interpersonal skills for effective interaction with both clients and internal teams
• Excellent Analytical Skills for improving sales operations and identifying opportunities for growth
• Skilled in Administrative Assistance, including maintaining accurate sales records and organizing sales-related tasks
• Ability to work collaboratively in a fast-paced environment
• Proficiency in using CRM software and Microsoft Office Suite is an advantage
• Strong organizational and time management capabilities
• Minimum diploma in Business Administration, Marketing, or a related field is preferred.