Guest Relations Executive
Keong Saik, Singapore
5-Day Work Week | 44 Hours per Week
Salary : $2,500 - $2,600 Basic
We are looking for a friendly and customer-focused Guest Relations Executive to deliver exceptional dining experiences and provide excellent service to our guests from reservation to departure.
Responsibilities
• Handle phone, email, and walk-in guest enquiries professionally
• Manage reservations and maintain accurate guest records
• Coordinate seating arrangements to ensure smooth restaurant operations
• Welcome guests upon arrival and assist throughout their dining experience
• Promote current menu items, promotions, and events
• Handle guest feedback and resolve concerns promptly and professionally
• Build positive relationships with regular and returning guests
• Assist with cashier opening and closing duties
• Gather guest feedback and suggest service improvements
• Monitor online reviews and support initiatives to improve guest satisfaction
Requirements
• Good communication and interpersonal skills
• Customer-oriented with a positive and friendly personality
• Able to multitask in a fast-paced environment
• Strong attention to detail and problem-solving abilities
• Able to work shifts, weekends, and public holidays based on operational needs
• Experience in hospitality, F&B, customer service, or guest relations is an advantage
• Candidates eligible to work in Singapore are welcome to apply
Benefits
• Competitive salary & career progression opportunities
• OT & Off-in-lieu compensation
• Staff meals provided daily
• Monthly sales incentive (up to $400)
• Staff referral incentive (up to $2,000)
• Annual leave up to 18 days
• Medical insurance
• Birthday benefits
• Staff discounts across outlets
Interested candidates please call/ WhatsApp me at 87152978 or send your resume to *************
Victor Gan (R1550441)
Swift Search Global Pte Ltd (EA 18C9495)