Kerja Sepenuh Masa, Customer Service (Korean Speaker) di Accord Innovations WP Kuala Lumpur - Maukerja

Korean Speaking Customer Service Agent

Tech Project

Kuala Lumpur, Malaysia

Full-Time

MYR 8,000 – MYR 8,500 + KPI Incentive up to MYR 300/month

Monday – Friday
9:00 AM – 6:00 PM

• Provide professional customer support to Korean-speaking customers via phone, email, and chat.

• Handle customer inquiries, complaints, and service requests efficiently.

• Assist customers with product, account, and technical-related issues.

• Ensure high customer satisfaction through excellent communication and problem-solving skills.

• Escalate complex issues to the relevant internal teams when necessary.

• Maintain accurate records of customer interactions and case updates.

• Meet quality standards and KPI targets set by the company.

• Work closely with team members and supervisors to improve customer experience.

• Diploma or Degree in any field.

• Fluent in Korean and English (spoken and written).

• TOPIK Level 5 or 6 is mandatory.

• Open to Local Malaysians only.

• Good communication and interpersonal skills.

• Customer service experience is an added advantage.

• English proficiency level: B2 and above.

• Able to work in a professional office environment.

• Fixed Monday to Friday working schedule.

• Stable working hours with good work-life balance.

• Professional and supportive working environment.

• Career growth opportunities within the customer service industry.

• Attractive salary package with KPI incentives.

• Initial HR Screening

• Korean & English Language Assessment

• Client Interview

29 June 2026