Kerja Sepenuh Masa, Security Manager di Every Room A Home Federal Territory - Maukerja

Responsibilities:

Security Operations

• Manage and supervise the daily operations of the Security Department.
• Ensure the safety and security of guests, employees, visitors, and hotel property.
• Monitor CCTV systems, access control systems, and security equipment.
• Conduct regular patrols and inspections throughout the hotel premises.
• Investigate incidents, accidents, theft, and complaints, and prepare incident reports.

Safety & Emergency Management

• Develop and implement emergency response procedures and evacuation plans.
• Lead emergency situations such as fire alarms, medical emergencies, disturbances, and security threats.
• Ensure all fire safety equipment and emergency systems are properly maintained.

Compliance & Risk Management

• Ensure compliance with local laws, safety regulations, and hotel policies.
• Maintain proper records of incidents, investigations, and security activities.
• Identify potential risks and recommend preventive measures.
• Coordinate with local authorities, police, fire department, and emergency services when necessary.

Team Management

• Supervise, train, schedule, and evaluate security personnel.
• Ensure all security officers maintain professionalism and proper conduct.
• Prepare duty rosters and manage manpower requirements.

Guest & Employee Relations

• Assist guests and employees with security-related concerns.
• Handle sensitive situations professionally and discreetly.
• Maintain a visible security presence to promote a safe environment.

* Any other duties and responsibilities as assigned by management from time to time.

Requirements:

• Diploma or Degree in Security Management, Hospitality, Business Administration, or related field preferred.
• Minimum 3–5 years of experience in hotel security or a similar role.
• Strong knowledge of safety procedures, emergency response, and security operations.
• Leadership and team management skills.
• Good communication and report-writing abilities.
• Ability to work under pressure and handle emergencies calmly.
• Proficient in Microsoft Office and security reporting systems.

Key Skills

• Leadership & Supervision
• Crisis Management
• Investigation & Reporting
• Risk Assessment
• Communication Skills
• Problem Solving
• Attention to Detail

Benefits:

• Free parking
• Health insurance
• Meal provided
• Parental leave

Work Location: In person